Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Clemons

Irving

Summary

Dynamic and adaptable professional with a proven track record at Willis Towers Watson, excelling in high-pressure customer service environments. Known for problem-solving skills and a friendly demeanor, I effectively resolve conflicts while maintaining detailed records. Experienced in fast-paced settings, I thrive on teamwork and collaboration, consistently enhancing customer satisfaction.

Overview

5
5
years of professional experience

Work History

Wharehouse

Amazon
09.2022 - 02.2023


  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Wharehouse

Khols Distribution Center
04.2020 - 04.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Customer Service Representative

Willis Towers Watson
04.2018 - 04.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Customer Service Representative

Chime
01.2018 - 03.2019

•Input-Output Data

•Date Entry

  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
01.2017

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Lift 50lbs & up

Timeline

Wharehouse

Amazon
09.2022 - 02.2023

Wharehouse

Khols Distribution Center
04.2020 - 04.2022

Customer Service Representative

Willis Towers Watson
04.2018 - 04.2019

Customer Service Representative

Chime
01.2018 - 03.2019

High School Diploma -

Penn Foster Career School
Angel Clemons