Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Affiliations
Timeline
Generic

Angel Collazo Jr

Newark

Summary

Results-driven professional with 10 years of customer service experience, consistently delivering high-quality outcomes in fast-paced environments. Proven ability to communicate effectively and collaborate within teams, focusing on continuous improvement and problem-solving. Skilled in managing multiple projects simultaneously while maintaining organization and efficiency. Seeking entry-level opportunities to leverage expertise and contribute to organizational success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Truck Driver

Riva concrete inc
Newark
07.2024 - Current
  • Recording operating data, such as products pumped, storage tank used, and gauge readings
  • Coordinating with other workers to ensure a continuous flow of product
  • Monitoring hose and pump connections for safety and quality

Operations manager

Trougal LLC
Middlesex
09.2022 - 07.2024
  • Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers and management trainees
  • Oversaw the implementation of a new ERP system, resulting in streamlined operations and improved data accuracy
  • Collaborated with cross-functional teams to develop and implement standard operating procedures (SOPs) for all operational processes

Assistant Manager

Dan's Hamburgers
Buda
08.2016 - 07.2022
  • Assisted in the management of daily operations, ensuring smooth and efficient workflow
  • Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
  • Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary
  • Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency

Server

Allure
San Diego
10.2014 - 08.2016
  • Dining room management: Assist with seating, ensure customers are enjoying their meals, and maintain a positive dining ambiance
  • Cash handling: Manage the cash register and handle cash and credit card payments
  • Food safety: Monitor food preparation and serving techniques, and maintain food safety measures

Education

High school diploma or GED -

United States Marine Corps

Skills

  • Communication skills
  • Dependability and reliability
  • Problem solving
  • Team collaboration
  • Heavy equipment operation
  • Microsoft Excel and Word
  • Computer proficiency
  • Office administration
  • Customer service and support
  • Negotiation skills
  • Effective communication strategies
  • Logistics management

Certification

  • Real Estate License
  • Commercial Drivers License B

Languages

  • Spanish, Fluent
  • Multilingual
  • Portuguese, Beginner
  • English, Fluent

Languages

English
Full Professional
Spanish
Full Professional
Portuguese
Elementary

Affiliations

I love to go up to the Appalachian Trail on my time off, from time to time. I sectioned hiked the trail from Georgia to Massachusets.

Timeline

Truck Driver

Riva concrete inc
07.2024 - Current

Operations manager

Trougal LLC
09.2022 - 07.2024

Assistant Manager

Dan's Hamburgers
08.2016 - 07.2022

Server

Allure
10.2014 - 08.2016

High school diploma or GED -

United States Marine Corps

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