Summary
Work History
Education
Skills
Languages
Timeline
Generic

Ángel Cornett

92-7079 Elele St

Summary

At Black Palette, I maintained an organized and professional front desk, ensuring smooth daily operations and efficient scheduling for multiple tattoo artists. I greeted every client with warmth and helped guide them through the booking and consent process with clarity and professionalism. I consistently upsold tattoos by recommending larger pieces, detailed add-ons, and premium time slots, helping increase overall sales. I also promoted aftercare products and merchandise, often exceeding daily sales targets. My attention to detail helped minimize scheduling errors and improved artist-client flow throughout the day. I worked closely with the artists to understand their style, which allowed me to confidently match clients with the right artist. I helped create a welcoming, chill environment that kept clients coming back and leaving great reviews.

Work History

Receptionist

Black Palette Tattoo
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Diploma - Fine Arts

Kapolei High School
Kapolei, HI
05.2015

Skills

  • Handle sensitive questions (pain, pricing, etc) with professionalism
  • Recommend larger pieces or add-ons (eg, shading, color upgrades)Upsell aftercare products (ointments, lotions, etc)
  • Balance walk-ins with scheduled clients
  • Handle phone, email, and social media inquiries
  • Understand the tattoo process and terminology
  • Maintain confidentiality with client details
  • Set a chill yet professional tone for the shop

Languages

Japanese
Native or Bilingual

Timeline

Receptionist

Black Palette Tattoo

Diploma - Fine Arts

Kapolei High School