ANGEL CORTEZ AVILA
Dutch Bros
Grand Terrace,USA
2
Languages
2
years of professional experience
Organized and reliable college student with hands-on customer service experience at Dutch Bros. Proven ability to thrive in fast-paced environments, operate specialty coffee equipment, and manage time effectively under pressure. A fast learner with strong communication skills, dedicated to creating a welcoming atmosphere, supporting our team, and delivering high-quality beverages.
Work History
Broista
7 Months- Prepared high-quality beverages while maintaining efficiency during peak hours.
- Provided exceptional customer service, creating positive relationships with repeat customers.
- Collaborated with team members to maintain a positive work environment and optimize workflow.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Followed exact recipes for mixing and preparing beverage and food items.
Flooring Installation (Family Work)
1 Year 9 Months- Participated with carpet and laminate flooring installation tasks.
- Assisted with hands on work tasks and job preparation.
- Followed directions and completed assigned duties efficiently.
- Demonstrated reliability by assisting on scheduled non-school days.
- Helped prepare job sites by organizing materials and tools.
Education
Bachelor of Arts - Sociology
GPA: 3.5 GPA
High School Diploma
- Principal's Honor Roll [2022, 2023, 2024, 2025]
- Ranked in Top 6% of class
- National Honors Society Member
- GPA: 4.2 GPA
Skills
Customer engagement
Active listening
Teamwork and collaboration
Time management
Multitasking
Dependable team player
Responsible
Friendly
positive attitude
LANGUAGES
English - Native or Bilingual
Spanish - Native or Bilingual
Timeline
Broista
Dutch Bros
03.2026 - CurrentRead More
Flooring Installation (Family Work)
Father
06.2024 - 03.2026Read More
Grand Terrace High School
High School Diploma
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University of California, Riverside
Bachelor of Arts from Sociology
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