Angel Crespo
Fort Myers,FL
Summary
Dedicated and detail-oriented 23-year old HVAC Technician with extensive experience in system installation, quality control, and maintenance across residential and commercial environments. Skilled in diagnosing and resolving complex technical issues efficiently to ensure Skilled in using advanced diagnostic tools, I consistently deliver efficient solutions in high-pressure environments.fety standards, and deliver top-quality service under pressure. Known for a strong work ethic, hands-on technical expertise, and a commitment to continuous improvement.
Overview
6
6
years of professional experience
Work History
Tech /HVAC Installer
Quality Control Air of Naples
Fort Myers, FL
03.2024 - Current
- Conducted quality inspections on HVAC systems to ensure compliance with industry standards.
- Performed routine maintenance and troubleshooting on air conditioning units and components.
- Collaborated with team members to resolve technical issues and enhance service delivery.
- Documented inspection results and maintenance activities for accurate reporting and tracking.
- Enhanced customer satisfaction through effective communication of service recommendations and solutions.
- Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
Tech /HVAC Installer
Catalyst Air Conditioning
Fort Myers, FL
08.2023 - 01.2024
- Calibrated and maintained testing equipment to enhance accuracy of air quality assessments.
- Assisted in identifying non-conformities and developed corrective action plans to improve product quality.
- Trained new technicians on operational procedures and safety protocols, fostering a culture of excellence.
- Tested systems, noting issues and completing preventive maintenance.
Tech /HVAC Installer
One Way Air
02.2023 - 12.2023
- Analyzed test results to identify trends, providing insights for process improvements and efficiency gains.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Supervisor
Downtowner Car Wash
Cape Coral, FL
09.2020 - 01.2022
- Supervised daily car washing operations, ensuring adherence to quality standards and safety protocols.
- Trained and mentored new staff on effective washing techniques and equipment usage.
- Implemented process improvements that enhanced workflow efficiency and service delivery.
- Conducted regular inspections of washed vehicles, maintaining high customer satisfaction levels.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Cleaned wash equipment after shift and confirmed proper storage.
- Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.
- Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.
- Greeted customers and guided cars into washing and detailing area.
Cashier / Drive-Thru Cashier
Pollo Tropical
Cape Coral, FL
12.2019 - 12.2020
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Trained new cashiers on operational procedures and customer engagement strategies.
- Managed inventory control through accurate scanning and restocking of merchandise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Prepared and served food items according to safety and sanitation guidelines.
- Operated kitchen equipment efficiently, ensuring proper use and care.
- Trained new staff on food preparation techniques and safety protocols.
- Monitored food quality and presentation standards before serving to customers.
Dishwasher
Mel's Diner
Fort Myers, FL
07.2019 - 07.2019
- Operated dishwashing equipment, ensuring cleanliness and sanitation of all dishes and utensils.
- Maintained organized workspaces, contributing to efficient kitchen operations and workflow.
- Collaborated with kitchen staff to streamline dish collection and processing procedures.
- Implemented time-saving methods for sorting and stacking dishes, enhancing overall productivity.
- Monitored inventory of cleaning supplies, ensuring availability for uninterrupted service.
- Assisted in maintaining health code compliance through regular equipment sanitization practices.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
High School Diploma -
Mariner High School
Cape Coral05.2020
Skills
- Strong attention to detail
- Customer service
- Maintains composure in high-stress situations
- Multitasking and organization
- Power Tools and Equipment
- Maintenance and repairs
- Heavy lifting
- Bilingual (Fluent in both English and Spanish)
Timeline
Tech /HVAC Installer
Quality Control Air of Naples
03.2024 - Current
Tech /HVAC Installer
Catalyst Air Conditioning
08.2023 - 01.2024
Tech /HVAC Installer
One Way Air
02.2023 - 12.2023
Supervisor
Downtowner Car Wash
09.2020 - 01.2022
Cashier / Drive-Thru Cashier
Pollo Tropical
12.2019 - 12.2020
Dishwasher
Mel's Diner
07.2019 - 07.2019
High School Diploma -
Mariner High School