Summary
Skills
Work History
Education
Affiliations
Volunteer Experience
Overview
Generic

Dolly Stewart

Director-Human Resources
Sevierville,TN

Summary

Human Resources professional with over 15 years of experience in implementing effective HR processes and corporate policies. Proven track record in enhancing operational efficiencies, resulting in significant cost savings and increased productivity. Skilled in strategic planning, team leadership, and performance optimization, with a focus on driving company growth through innovative solutions. Bilingual in Spanish and English, with strong problem-solving and communication skills to influence stakeholders and achieve organizational goals.

Skills

  • Talent management and succession planning
  • Policy development and regulatory compliance
  • Change management and strategic planning
  • Coaching and mentoring
  • Employee relations and conflict resolution
  • Diversity and inclusion initiatives
  • Training and development programs
  • Recruitment strategies and new hire orientation
  • Performance management and employee improvement
  • Retention planning strategies
  • Microsoft Office proficiency
  • Workday, JazzHR, ICIMS, ADP proficiency
  • LinkedIn, Glassdoor, ZipRecruiter, Indeed expertise

Work History

Director, HR- Knoxville, Sales & Service

Kelvion Products Inc
Knoxville, TN
11.2024 - Current
  • Collaborates with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention.
  • Plan, lead, develop, coordinate, and implement policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
  • Partner with business leaders to manage and resolve employee matters in accordance with company policies, processes and procedures with the goal of facilitating positive employee relations.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
  • Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommend best practices; reviews and modifies policies and practices to maintain compliance.
  • Conduct investigations, audits and/or assessments to ensure consistency and compliance with all Federal and State laws and regulations.
  • Provide strategic coaching to employees and leaders as related to succession planning, career path development, and performance management.

HR Business Partner- Sales & Service

Kelvion Products Inc
Knoxville, TN
08.2023 - 10.2024
  • Consults with management, providing HR guidance when appropriate.
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
  • Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.
  • Provides day-to-day performance guidance to management (e.g., coaching, counseling, career development, disciplinary actions).
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provides HR policy guidance and interpretation.
  • Develop contract terms for new hires, promotions, and transfers.
  • Provide guidance and input on business unit restructures, workforce planning and succession planning.

Human Resource Generalist/HR Business Partner

J. JILL Group
Tilton, NH
09.2021 - 05.2023
  • Manage Full Cycle recruitment activities to ensure new associates are provided with the knowledge and resources to quickly acclimate and begin contributing.
  • Input all new employee information into the HRIS system (Workday).
  • Conduct exit interviews with employees leaving the company to determine reasons for leaving and make recommendations to maintain our level of employees.
  • Support the annual performance management and talent assessment process, developing communication and compiling and tracking information.
  • Administer, maintain, and track LOA requests, disability claims and FMLA requests.
  • Collaborate with Talent Acquisition, Compensation, HRIS, and Benefits.
  • During open enrollment, ensure employees receive information for benefits and assist them in benefits enrollment and update any changes year to year.
  • Provide advice and counsel on performance management and policy interpretation for the Tilton Distribution Center and Contact Center.
  • Manage unemployment claims for Tilton Distribution Center and Contact Center.

Talent Acquisition Manager / HR Consultant

Installed Building Products (IBP)
Manchester, NH
10.2016 - 08.2021
  • Spearheaded manpower planning and recruitment for multiple locations throughout NH, MA, ME, CT, VT, PA, OH, and NY.
  • Played a key role in sourcing, recruiting, screening, and placing the right candidates for various positions in sync with business needs.
  • Provided leadership, support, and advocacy to a team of executives, managers, and HR coordinators to support organizational needs aligned with corporate strategic direction and core values.
  • Designed and developed training materials on performance management and new hire orientation.
  • Facilitated training programs/ workshops, trainer selection & evaluation of training programs.
  • Created and implemented an Apprenticeship Program.
  • Involved in annual performance reviews, and succession planning for multiple locations.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with Risk and compliance teams.
  • Coached and educated management throughout the organization on appropriate guidelines for maintaining legally compliant workplace.
  • Managed the implementation and utilization of an applicant tracking system (JazzHR/ICIMS) including, running reports, performing analysis, and making recommendations for improvement based on metrics/data.
  • Created a streamlined, simplified hiring process by developing and implementing a core recruiting/interviewing process and a centralized onboarding/training center increasing operational efficiency by 30%.

Staffing Specialist/ Account Manager

CoWorx Staffing Services
Manchester, NH
05.2015 - 08.2016
  • Perform full life cycle recruiting that includes sourcing, interviewing, qualifying, negotiating, and placement of employees in contract/contract-to-hire positions.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Develops/ updates job descriptions in cooperation with supervisors.
  • Provided management with daily reports (QC calls, arrival calls, extensions, closes, etc.).
  • Collaborated in Workforce forecasting and development initiatives including goal setting, reorganization efforts, and succession planning.
  • Performed full cycle/high volume recruitment including, creating job descriptions and sourcing for candidates.
  • Managed, processed payroll weekly.

Human Resource GENERALIST

KJA Consulting
Concord, NH
12.2010 - 12.2014
  • Ensured timely hiring with a focus on the quality of candidates through efficient sourcing, vetting, interviewing, presentation, offers, salary negotiation, and onboarding.
  • Ensure timely completion of all pre-employment screenings and certification including drug and background checks, certification review, vehicle, and license validation.
  • Maintained knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Oversaw HR team, comprised of Payroll Admin and HR Assistant.
  • Counseled managers and employees regarding company policies, procedures, and workplace issues.
  • Handled employee terminations, grievances, and other difficult situations in a sensitive, fair, and respectful manner, working closely with legal counsel, supervisors, and management.

Education

Master of Science - Human Resources Management

Southern New Hampshire University
Manchester, NH
05-2018

Bachelor’s Degree - Business/HR Management

Southern New Hampshire University
Manchester, NH
05-2015

Affiliations

• Safety Committee: J. Jill Group, 04/01/22 - 05/31/23
• DEI Taskforce: J. Jill Group, 12/01/20 - 05/31/23
• Advisory Board-Trustee: Installed Building Products (IBP) Foundation, 10/01/19 - 08/31/21
• Safety Committee: Installed Building Products (IBP), 01/01/17 - 08/31/21
• Member: National Association of Women in Construction, 01/01/17 -01/31/18
• Member: Society for Human Resource Management (SHRM), 03/01/16 -Present
• Member: Human Resources Association Greater Concord (HRAGC), 03/01/15 - 05/31/23
• Member: The National Society of Leadership and Success, 09/01/14 - Present

Volunteer Experience

  • Business Mentor, Concord Regional Technical, 01/01/16, 12/31/19
  • Equity Brunch Volunteer, Concord Regional Technical Center, 01/01/17, 12/31/18
  • Business Mentor, Southern New Hampshire University, 01/01/14, 12/31/17

Overview

15
15
years of professional experience

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Dolly StewartDirector-Human Resources
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