Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Dancy

Humble,TX

Summary

Detail-oriented professional with over 15 years of experience, including hands-on work with medical records, patient data, and documentation processes. Skilled in reviewing, organizing, and managing health data with strong knowledge of confidentiality standards, HIPAA compliance, and healthcare workflows. Proven ability to adapt quickly to technical systems and work collaboratively in clinical and administrative environments. Currently pursuing education in Business and actively seeking to transition into the healthcare data field as a Clinical Data Abstractor, with a long-term goal of CTR certification.

Overview

19
19
years of professional experience

Work History

Warehouse Assistant

BlackHawk Industrial
Houston, TX
08.2020 - Current
  • Auto crib merchandise handler, software maintenance and troubleshooter
  • Replenish and distribute merchandise
  • Maintaining good relationships with all accounts through exemptional customer service.
  • Maintain stock in customer tool room and place orders for replenishments
  • Collaborated with other departments to coordinate product delivery schedules.

Buyer

Halliburton
Conroe, TX
06.2016 - 08.2020
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Conduct analyses to determine the maximum amount of work that can be accomplished for a given amount of energy in a system, such as industrial production systems and waste treatment systems.
  • Make recommendations to control or eliminate unsafe conditions at workplaces or public facilities.
  • Provide information or technical or program assistance to government representatives, employers, or the general public on the issues of public health, environmental protection, or workplace safety.

Senior Warehouse Associate

Napa Auto Parts
Houston, TX
01.2009 - 04.2014
  • Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping. Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
  • Receive and count stock items, and record data manually or using computer. Keep records of all goods shipped, received, and stored.
  • Track delivery progress of shipments.
  • Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.

Account Representative

GC Services
Houston, TX
08.2006 - 01.2008
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Prepare detailed reports on audit findings.
  • Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions.

Education

Business -

Lone Star College
06.2025

Cosmetology License -

Franklin Beauty School
10.2005

Diploma -

Barbara Jordan High School
06.2003

Skills

  • Customer Service
  • Reconciliation
  • Budget Management
  • Inventory Management
  • Problem Solving
  • Self-Starter
  • Data Entry
  • Critical Thinking
  • Superior Attention to detail
  • Leadership

Timeline

Warehouse Assistant

BlackHawk Industrial
08.2020 - Current

Buyer

Halliburton
06.2016 - 08.2020

Senior Warehouse Associate

Napa Auto Parts
01.2009 - 04.2014

Account Representative

GC Services
08.2006 - 01.2008

Business -

Lone Star College

Cosmetology License -

Franklin Beauty School

Diploma -

Barbara Jordan High School