Angel Defelice
Carteret
Summary
Experienced customer service professional with a passion for the field since 2014. Thrives in one-on-one interactions with customers, ensuring their needs are fully met. Collaborates effectively with colleagues, maintaining a positive and cheerful demeanor. Committed to continuous learning and open to taking on any necessary tasks to expand knowledge and contribute to the team. Authorized to work in the US for any employer. Offering a supportive and nurturing attitude, eager to excel in a preschool teaching environment. Possesses a solid understanding of early childhood education principles and adept at creating engaging and educational activities. Ready to utilize and enhance classroom management and curriculum planning skills in the desired position.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Preschool Teacher
The Learning Experience
11.2022 - Current
- Assisted and supervised 20 children through entire school day.
- Established strong relationships with parents through regular communication regarding their child''s progress, fostering increased parental involvement in the educational process.
- Utilized positive reinforcement techniques when addressing behavioral issues, maintaining a respectful and orderly classroom environment conducive to learning.
- Conducted regular parent-teacher conferences to discuss student progress and areas of improvement, encouraging a collaborative approach to education.
- Utilized books, songs and games to engage students.
- Incorporated play-based learning opportunities into daily routines, allowing students to explore new concepts while developing critical thinking skills through hands-on experiences.
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Enhanced preschoolers'' learning experiences by incorporating creative and interactive teaching methods in daily lessons.
- Submitted weekly lesson plans.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Supported the social-emotional development of students by implementing lessons on empathy, communication skills, and conflict resolution.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Collaborated with fellow teachers to develop curriculum and share best practices, improving overall classroom effectiveness.
- Managed classroom materials efficiently, ensuring availability of necessary resources for daily activities and reducing waste.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Mentored new educators on effective teaching strategies, contributing to their professional development and success in the classroom.
- Promoted strong literacy skills by incorporating reading activities throughout the day, laying a solid foundation for future academic achievement.
- Attended professional development workshops regularly, staying up-to-date with current early childhood education trends and techniques for enhanced instruction quality.
Office Staff
Northeast Spine and Wellness Center
11.2020 - Current
- I work as a receptionist handle most of the patients with scheduling and billing
- I also put together medical records when a request comes in, insurance verifications, pre-authorizations as needed, and assisting the doctors with what they need
Paraprofessional
EDUCATIONAL SERVICES COMMISSION
05.2019 - 06.2020
- I worked with PreK students and assisted the teach in many ways
- Kept up with the classroom to make sure that it was clean and would assist students who would need help with anything
Customer Service Staff
Publix
10.2015 - 01.2019
- I handle answering the phone and placing phone calls when necessary and getting the appropriate manager
- I handle customer complaints and complements, handle large amount of money, making sure that the customer service department runs smoothly when immediate managers are not present, and getting the store ready to open and counting all the money at the end of the day
Cashier
ShopRite
06.2014 - 05.2015
- I ran a register and would get customers in and out of the store efficiently
- Put product back on the shelf when customers did not want them
- Help meet all the customers needs to the best of my ability
- I am currently rehired here and training at the curtsey counter
Education
Some College - Business
University of South Alabama
Mobile, AL05.2016
High school diploma - undefined
Carteret High School
06.2015
Skills
- Customer Service Skills
- Money Handling
- Experience Working With Students
- Special Education
- Classroom Management
- Typing
- Special needs support
- Creative teaching strategies
- Fine motor skills
- Early childhood education
- Sensory integration
- Lesson planning
Certification
- CPR/AED Certification
- New Jersey Driver's License
- First Aid Certification
Languages
English
Native or Bilingual
Timeline
Lead Preschool Teacher
The Learning Experience
11.2022 - Current
Office Staff
Northeast Spine and Wellness Center
11.2020 - Current
Paraprofessional
EDUCATIONAL SERVICES COMMISSION
05.2019 - 06.2020
Customer Service Staff
Publix
10.2015 - 01.2019
Cashier
ShopRite
06.2014 - 05.2015
High school diploma - undefined
Carteret High School
Some College - Business
University of South Alabama