Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ANGEL DE JESUS SILVA

Deltona

Summary

Discerning Shipping Supervisor with 5-year history of managing teams up to 10 employees in warehouse settings. Proven to effectively coordinate high-volume shipping needs and liaise with freight carriers to minimize delays. Excellent command of shipping documentation, processes and regulations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Shipping Supervisor

Trulite Glass & Aluminum Solutions
08.2024 - Current
  • Inspected loading operations for improvements in efficiency and safety.
  • Pulled, verified, and packaged items for shipment.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Supervised shipping team of 10 employees.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Trained new team members on proper and safe use of tools and equipment.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.

Logistics Manager

Exxelia USA INC
08.2023 - 08.2024
  • Oversaw and managed inbound and outbound logistics operations for multiple U.S Distribution centers, ensuring timely delivery of products to customers.
  • Implemented process improvements to increase efficiency and reduce costs in logistics operations, resulting in a 15% reduction in transportation expenses.
  • Maintained relationships with key transportation partners to secure favorable rates and ensure reliable shipping services.
  • Led a team of logistics coordinators, providing guidance, training, and performance evaluations to ensure high productivity and accuracy in order fulfillment.
  • Developed and implemented strategic initiatives to optimize inventory management and distribution, resulting in improved on-time delivery rates and customer satisfaction levels.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.

Production Supervisor

Exxelia USA INC
12.2017 - 08.2023
  • Led a team of 20+ production workers to ensure adherence to production schedules and quality standards.
  • Developed and implemented standard operating procedures to maximize efficiency and minimize waste in the production process.
  • Conducted regular performance evaluations and provided coaching and feedback to improve individual and team performance.
  • Maintained a safe and clean work environment by enforcing company policies and procedures related to health and safety regulations.
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.

Manager

RAINDANCER CARWASH
09.2013 - 11.2017
  • Led a team of 15 employees to consistently exceed sales targets by 20% month over month.
  • Developed and implemented a new employee training program resulting in a 30% increase in productivity within the first quarter.

Customer Services & Problem Rep II

Convergys
01.2012 - 09.2013
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.

Education

Associate of Science - Health Care Management

Florida Technical College
Orlando, FL
02-2014

Associate of Science - Computer Networking

John Dewey College
Puerto Rico
08-2000

Skills

  • Supply chain distribution
  • Warehouse oversight
  • ERP software proficiency
  • Load planning
  • Safety and compliance
  • Warehouse operations
  • Staff supervision
  • Logistics coordination
  • Shipping procedures
  • Hazmat and international shipping

Certification

  • NEPA 70E Q.E.W Electrical Safety, ESS,11/01/22,
  • DOT/IATA, Environmental Resource Centers, 08/01/23,
  • CPDW - Certified Professional in Distribution and Warehousing
  • OSHA 30
  • Lean Six Sigma Yellow Belt

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Shipping Supervisor

Trulite Glass & Aluminum Solutions
08.2024 - Current

Logistics Manager

Exxelia USA INC
08.2023 - 08.2024

Production Supervisor

Exxelia USA INC
12.2017 - 08.2023

Manager

RAINDANCER CARWASH
09.2013 - 11.2017

Customer Services & Problem Rep II

Convergys
01.2012 - 09.2013

Associate of Science - Health Care Management

Florida Technical College

Associate of Science - Computer Networking

John Dewey College

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ANGEL DE JESUS SILVA