Angel Del Rio
Fort Myers,FL
Summary
With over ten years in the restaurant industry and four years with Red Bull my ability to thrive in fast-paced environments and deliver exceptional outcomes has been honed through years of managing teams, optimizing operations, and building strong relationships. I am continuously building rapport and collaborating effectively with account sales managers, store personnel, and team members. Recognized as one of the most sought-after merchandisers due to my direct and clear communication with sales associates, I am eager to leverage my skills and experience to contribute to the continued success of Red Bull and embracing new challenges with enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Merchandiser
Red Bull
2020.05 - Current
- Promoted in six months and due to exceptional work ethic and dedication to company goals.
- Optimized product inventory management by establishing clear communication channels with Account Sales Managers, resulting in a significant reduction of out-of-code products.
- Ensure that all Red Bull equipment is clean, in good working order, and presented in a premium manner throughout all largely formats.
- Improved customer satisfaction through enhanced product presentation and timely replenishment.
- Played a key role in leading a team of 8 merchandisers to achieve top 3 merchandising rankings in the county for two consecutive years
- Served as a team leader, providing guidance and training to ensure optimal performance and efficient collaboration across departments
Lead Cook
Sunseeker Resorts
2023.10 - 2024.04
- Led the brigade during dinner service, ensuring efficient operations and maintaining a calm and focused environment during peak hours.
- Maintained a calm and collected presence under pressure, effectively managing tasks and prioritizing responsibilities.
- Gained extensive experience in a high-volume, scratch kitchen environment, consistently standing for long hours and developing exceptional knife skills to ensure consistent food quality.
- Played a key role in the development of new menu items and the successful opening of Harbour Yards, a five-restaurant resort featuring diverse culinary styles."
- Coordinated line cook break schedules to avoid delays during busy periods and maintain adequate coverage.
Server
Nervous Nellies
2021.04 - 2022.09
- Demonstrated extensive knowledge of our 150+ item menu, accurately recommending dishes and beverages to meet customer preferences.
- Adapted seamlessly to the fast-paced, high-volume environment of a beachside restaurant, maintaining composure and professionalism under pressure.
- Successfully handled over 40 guests at a time, demonstrating exceptional multitasking and organizational skills
- Meticulously cleaned and sanitized tables and chairs, ensuring a hygienic and comfortable dining environment.
- Assisted with training new staff members.
Manager
Square One
2020.01 - 2020.05
- Train new hires in the FOH and BOH on guest expectations, safety procedures, proper food handling, and restaurant protocol.
- Accurately handled daily cash transactions, including closing procedures, bank deposits, and employee payroll.
- Perform facility walk-throughs to assess cleanliness and preparedness at beginning and end of shifts.
- Developed and implemented efficient scheduling practices to optimize staffing levels and minimize labor costs while maintaining high-quality service.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Server
The Club at Barefoot Beach
2019.11 - 2020.02
- Proficiently served over 80+ guests in various settings, including the beach, pool, and private events, demonstrating exceptional multitasking and organizational skills.
- Adhered to strict standards for table settings, including proper glassware and silverware placement, to create a polished and professional dining experience.
- Passionate about providing unforgettable dining experiences, creating lasting memories for our guests.
- Demonstrated exceptional physical stamina and endurance, consistently walking long distances in the sand while carrying heavy trays, even in extreme heat and windy conditions.
Manager of Food Preparation
Four Point Hotel by Sheraton Restaurant
2019.03 - 2019.09
- Through meticulous inventory management, identified and eliminated 4 low-performing menu items, focusing resources on daily specials featuring top-selling dishes. This strategic approach resulted in significant cost savings and improved profitability
- Demonstrated exceptional versatility and adaptability, seamlessly transitioning between serving, bartending, and cooking roles to meet guest needs and ensure smooth operations
- Effectively coordinated with hotel staff to ensure that conference rooms were properly set up and equipped for buffet events, meeting the specific needs of each group
- Conducted regular food and alcohol inventory, ensuring accurate tracking of stock levels and minimizing waste.
Certified Trainer & Food Runner/Expo & Togo Specialist & Server & Bartender & Delivery Driver
Olive Garden
2017.02 - 2019.02
- Responsible for training servers and bartenders on Darden standards of service
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations
- Worked as a team member with co-workers to run food, effectively serve guests, and restock each station
- Skilfully anticipated and addressed guests' service needs
- Managed closing duties including, checkout/cash-out servers, money pay-outs, counting drawers, and cash drops.
Server/Barback/Busser
Society
2018.06 - 2018.11
- Provide high quality service to V.I.P guest
- Barback for all four bars during peak hours
- Responsible for restaurant cleanliness during and after, club hours
- Provide white-glove catering services for private events.
Shift Manager
McDonalds
2013.07 - 2017.01
- Ensured that all staff members were fully trained and compliant with food safety regulations, fostering a culture of safety and quality.
- Proactively addressed guest issues and complaints, ensuring customer satisfaction and maintaining a positive restaurant image
- Consistently exceed daily, weekly, monthly sales targets while maintaining costs and employee turnover low.
- Accurately managed cash positions and made bank deposits, ensuring compliance with financial regulations
- Analyzed historical sales data and demand patterns to accurately forecast inventory needs and avoid stockouts or overstocking
Education
Junior Paralegal Studies -
FSW
Fort Myers, FL09.2024
High school diploma - undefined
East Lee County High School
Lehigh Acres, FL05.2015
Skills
- Sales and persuasion
- Event planning and execution
- Inventory and financial management.
- Time management
- Staff Training and Development
- People Management
- Adaptability
Certification
ServeSafe, 2026-12-31
Timeline
Lead Cook
Sunseeker Resorts
2023.10 - 2024.04
Server
Nervous Nellies
2021.04 - 2022.09
Lead Merchandiser
Red Bull
2020.05 - Current
Manager
Square One
2020.01 - 2020.05
Server
The Club at Barefoot Beach
2019.11 - 2020.02
Manager of Food Preparation
Four Point Hotel by Sheraton Restaurant
2019.03 - 2019.09
Server/Barback/Busser
Society
2018.06 - 2018.11
Certified Trainer & Food Runner/Expo & Togo Specialist & Server & Bartender & Delivery Driver
Olive Garden
2017.02 - 2019.02
Shift Manager
McDonalds
2013.07 - 2017.01
Junior Paralegal Studies -
FSW
High school diploma - undefined
East Lee County High School
ServeSafe, 2026-12-31
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