Angel DeVries
Spring Lake,MI
Summary
Ambitious and self-disciplined candidate with a passion for healthy leadership and leadership psychology. Willingness to take difficult tasks head on in order to learn, grow, and set the tone by example above all else.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Manager & Team Member
Arby's
08.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Line Cook & Dishwasher
Hall Street Bakery
07.2021 - 05.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Plated and presented all dishes to match and/or exceed established restaurant standards.
- Prepped multiple large batches of recipes to last throughout the week based on how much was available and how fast product was selling.
- Efficiently cleaned, sanitized, and organized nearly an entire day's worth of front and back house dishes by myself within the span of 4-5 hours.
Print Marketing Associate
Staples
09.2019 - 04.2020
- Worked with a large variety of equipment and software related to printing and graphic design, including advanced printers and scanners, paper cutters, Photoshop, and all accompanied printer software.
- Designed and created multiple forms of advertisement such as business cards, posters, banners, and resumes. Additional personal media such as holiday cards and photos also apply.
- Worked with customers and coworkers to coordinate the material requirements, costs, and due dates for any orders we received.
Member Service Representative
Planet Fitness
12.2018 - 08.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Carried out and coordinated daily cleaning tasks throughout shifts in order to meet the standards of routine inspection and guest satisfaction.
Education
High School -
Northview High School
Grand Rapids, MI05.2017
Skills
- Customer service
- Interpersonal skills
- Food prep
- Delegating work
- Decision-making
- Shift leadership
- Quality control
- Deep cleaning
- Strategy development
- Employee training
Certification
- ServSafe Certified Food Manager
Timeline
Shift Manager & Team Member
Arby's
08.2023 - Current
Line Cook & Dishwasher
Hall Street Bakery
07.2021 - 05.2023
Print Marketing Associate
Staples
09.2019 - 04.2020
Member Service Representative
Planet Fitness
12.2018 - 08.2019
High School -
Northview High School
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