Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Title Clerk
DDI
Columbia, SC
05.2024 - 10.2024
Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
Communicated with customers to resolve common title issues.
Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
Customer Service Representative
Teleperformance
Columbia, SC
11.2023 - 04.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Warehouse Packager
Carolina Poly
1577 Lancaster Hwy, Chester, SC 29706
11.2022 - 05.2023
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Compared shipment contents with orders to confirm accuracy.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Store Associate
Lowes Home Improvment
1051 Sam’s Crossing Dr
04.2021 - 11.2022
Maintained tidy and organized store to comply with cleanliness standards.
Greeted customers, helped locate merchandise, and suggested suitable options.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Sandwich Artist
SUBWAY®Restaurants
10060 Two Notch Rd Columbia SC, 29016
01.2019 - 02.2021
Kept workplace clean and organized in line with restaurant policies.
Greeted guests, promoted specials, and took orders.
Prepared and presented food in compliance with health and safety guidelines.
Trained team members to prepare sandwiches and other items according to instructions.