Angel Dorsey
Granbury,TX
Summary
My name is Angel. I am a 22 year old single mother of a 4 year old boy. I have a lot of experience in the cooking, management, housekeeping, cash handling and customer service businesses. I also have more experience with other parts of the working life. I am reliable, respectful and responsible.
I stay late to help my team, I come in early, I am almost always on time unless something is going on with my son (which I call and tell someone, always). I put others above myself, a very good team player and most of all I have a very high and amazing work ethic. I have mental illnesses, non of which have caused many issues with my work, but I am honest about it. I do need Saturdays and Sundays off due to not having a daycare open or babysitter on those 2 days of the week. i am a hard worker and would love to be given the chance if possible, to show that. Thank you.
Overview
3
3
years of professional experience
Work History
Line Chef
Decordova country club
Granbury, Texas
08.2023 - 06.2024
- Cleaned and sanitized work areas, equipment and utensils.
- Prepared ingredients for cooking, including portioning, chopping, and storing food before use.
- Monitored food stock and placed orders with suppliers when necessary.
- Cooked menu items in cooperation with the rest of the kitchen staff.
- Ensured proper food storage procedures were followed to maintain quality standards.
- Checked all dishes before they left the kitchen to ensure that they met quality standards.
- Assisted in developing new recipes and menu items as requested by management.
- Maintained a high level of cleanliness and organization in the kitchen area at all times.
- Followed established health and safety guidelines while preparing meals.
- Ensured compliance with all local health codes regarding sanitation and hygiene practices.
- Trained new line cooks on proper techniques for preparation of dishes.
- Performed daily maintenance tasks such as cleaning ovens, grills, stoves, fryers.
- Regularly checked temperature of freezers and refrigerators to ensure food safety requirements were being met.
- Inspected supplies, equipment, or work areas to ensure conformance to established standards.
Cashier Team Lead
RaceTrac
Granbury, Texas
11.2022 - 07.2023
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Monitored cashier performance, providing feedback as needed.
- Performed daily opening and closing procedures for the register area.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Ensured compliance with all safety regulations while performing tasks.
- Assisted customers with locating items within the store when requested.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Developed strong working relationships with team members to foster collaboration.
- Answered customer questions and provided store information.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Processed payments promptly for customers to exceed productivity standards.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Rotated and merchandised products at point-of-sale to improve impulse buy rate.
Manager
Braums Ice Cream And Dairy
Granbury, Texas
05.2021 - 05.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Housekeeper
Hilton Garden Inn Hotel
, TX
02.2021 - 04.2021
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Emptied trash receptacles throughout the property.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Provided information about hotel services upon request from guests.
- Observed proper use of chemicals when cleaning various surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Ensured that all health standards were met during cleaning operations.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Returned rooms to occupant-ready status to satisfy future guests.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Requested maintenance orders to fix non-working equipment and address room damage.
Education
GED -
Weatherford High
Weatherford, TX05-2020
Skills
- Food preparation
- Food presentation
- Basic cooking procedure knowledge
- Temperature control
- Food handling procedures
- Cooking techniques
- Knife skills
- Food service
- Grilling techniques
- Food safety
- Basic cooking procedures
- Food preparation skills
- Allergy awareness
Timeline
Line Chef
Decordova country club
08.2023 - 06.2024
Cashier Team Lead
RaceTrac
11.2022 - 07.2023
Manager
Braums Ice Cream And Dairy
05.2021 - 05.2022
Housekeeper
Hilton Garden Inn Hotel
02.2021 - 04.2021
GED -
Weatherford High