Angel Douglas
DCPS
Washington,DC
10
years of professional experience
Detail-oriented custodian with a strong focus on cleanliness and safety. Proven track record in maintaining standards and leading teams to ensure exceptional service delivery and operational compliance.
Work History
Custodian RW3
3 Years 3 Months- Maintained cleanliness and sanitation standards across school facilities.
- Moved furniture for cleaning and set up for special events.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Reported damages and hazardous conditions to management for further action.
- Paint when needed, conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
Housekeeping Manager
6 Years 11 Months- Supervised daily operations of housekeeping department, ensuring adherence to brand standards and quality control.
- Conducted regular inspections of guest rooms and public areas to maintain cleanliness and operational compliance.
- Trained and mentored staff on cleaning techniques, safety procedures, and customer service excellence.
- Developed and implemented efficient scheduling systems to optimize workforce productivity and resource allocation.
- Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.
Education
GED
Skills
Cleaning and sanitizing
Safety protocols
Attention to detail
Time management
Problem-solving
Customer service
Responsible and dependable
Self-motivated
Timeline
Custodian RW3
DCPS
07.2023 - CurrentRead More
Housekeeping Manager
IHG Hotels & Resorts
04.2016 - 03.2023Read More
Blue Ridge Job Corb Center
GED
Read More