Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Drayton

Gaithersburg,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Concierge

NVT Staffing
02.2023 - Current
  • Offered friendly and efficient service to residents handled challenging situations with ease.
  • Addressed resident inquiries with timely and professional responses via phone, email and in-person interactions.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
  • Greeted guests upon arrival by providing warm welcome.
  • Maintained high level of professionalism and discretion when dealing with residents.

Concierge

Next level staffing
08.2020 - Current
  • Scheduled tours for potential future residents
  • Take and give important messagess
  • Sorting, organizing, and giving mail to residents
  • Building Link - to log residents information
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Maintained accurate and up-to-date records of guest information.
  • Offered friendly and efficient service to residents, handled challenging situations with ease.

Receptionist

Fyzical Therapy & Balance Center
08.2019 - 07.2020
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Office Clerk

Prince George's County Public Schools
02.2018 - 08.2019
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Provided clerical support, addressing routine, and special requirements.

Education

Public Speaking - non credit course -

Montgomery College

Certificate received - undefined

Hair Academy
Rockville, New Carrollton, Md

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Charles Herbert Flowers High School
Springdale, Md

Skills

  • Microsoft Word
  • Microsoft Outlook
  • Yardi Software
  • Medical terminology
  • Conflict Resolution
  • Leadership
  • Coaching
  • Communication

Timeline

Concierge

NVT Staffing
02.2023 - Current

Concierge

Next level staffing
08.2020 - Current

Receptionist

Fyzical Therapy & Balance Center
08.2019 - 07.2020

Office Clerk

Prince George's County Public Schools
02.2018 - 08.2019

Public Speaking - non credit course -

Montgomery College

Certificate received - undefined

Hair Academy

undefined

Charles Herbert Flowers High School

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Angel Drayton