ANGEL DUDLEY
Pensacola,FL
Summary
Professional with solid experience supporting students with diverse learning needs. Effective communicator skilled in classroom management and individualized instruction. Strong collaborator focused on achieving educational goals and adapting to changing requirements. Known for reliability, empathy, and fostering positive learning environment.
Overview
9
9
years of professional experience
Work History
ESE Paraprofessional
Gulf Breeze Elementary
Gulf Breeze, FL
08.2025 - Current
- Supported individualized education plans by assisting students with diverse learning needs.
- Implemented behavior management strategies to foster a positive learning environment.
- Led small group sessions, reinforcing concepts and enhancing student understanding of curriculum content.
- Assisted in developing behavior management strategies, fostering a positive learning environment for all students.
- Supported teachers in managing classroom routines and maintaining consistent schedules while accommodating the unique needs of ESE students.
- Developed strong relationships with students by providing empathetic support during difficult transitions or challenging moments throughout their educational journey.
- Enhanced social skills development through peer interactions and group activities, promoting inclusive classroom communities.
- Collaborated with special education staff to develop effective intervention strategies for students.
- Supported diverse learners by modifying instructional materials to suit various learning styles and abilities.
ACO Specialist
Indianola Family Medical Group
Indianola, MS
07.2022 - 05.2024
- Scheduled wellness appointments for Medicare and Blue Cross patients.
- Developed and managed the tactical plan for implementation of disease management programs.
- Worked closely with other areas including ACO program and services development, systems, outcomes research and reporting, claims management, and payer contracting to ensure customer needs are met while meeting internal objectives.
Assistant Manager
The Hawthorne - Olympus Property
Jacksonville, FL
11.2019 - 07.2021
- Generated and maintained reports for commissions, accounting month end, etc.
- Inspected properties before new tenant move-ins to efficiently schedule maintenance, cleaners, and other services.
- Walked vacated apartments and generated final account statements for all cleaning charges and/or damages.
- Collected monthly rent payments and other fees, always properly recording and processing money.
- Distributed 3-day notices and contacted residents with past due balances.
- Served as point of contact for residents regarding rental payments, evictions, problems or concerns, or prospective residents.
- Distributed and followed up on tenant renewal notices.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Continued leasing apartments, providing information on property, and completing tasks required of leasing professionals.
Leasing Consultant
Cape House Apartments - Olympus Property
Jacksonville, FL
02.2018 - 11.2019
- Toured property with prospective tenants and provided a wealth of information regarding its key features.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Helped clients find leases to suit all kinds of needs such as handicapped access, pet-friendly locations, and one-story configurations.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Invited prospects to fill out an application upon completion of property tour.
- Resolved conflicts between tenants regarding noise and parking.
- Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases, and resolving resident issues.
- Kept records accurate, detailed, and fully compliant with reporting requirements to meet all state, local, and federal housing requirements.
Manager
Biggin's BBQ
Bowdon, GA
10.2016 - 12.2017
- Managed under supervision of owners.
- Approved regular payroll submissions for employees.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Associate Degree - Nursing
West Georgia Technical College
Carrollton, GAHigh School Diploma - undefined
Heard County High School
Franklin, GA05-2016
Skills
- Detail oriented
- Multitasking and organization
- Clear communication
- Proficient in Word, Excel, PowerPoint
- Reliable and responsible
- Classroom support
- Calm and patient demeanor
Timeline
ESE Paraprofessional
Gulf Breeze Elementary
08.2025 - Current
ACO Specialist
Indianola Family Medical Group
07.2022 - 05.2024
Assistant Manager
The Hawthorne - Olympus Property
11.2019 - 07.2021
Leasing Consultant
Cape House Apartments - Olympus Property
02.2018 - 11.2019
Manager
Biggin's BBQ
10.2016 - 12.2017
High School Diploma - undefined
Heard County High School
Associate Degree - Nursing
West Georgia Technical College