Angel Duff
Rockwell,NC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Motivated with extensive experience in customer service, sales and administrative tasks.
Overview
11
11
years of professional experience
Work History
Administrative Assistant /HR Assistant
Mckenzie Sports Products
07.2018 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records.
- Organized events and meetings to keep things running smoothly.
- Gathered, organized and input information into digital database.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Established administrative work procedures to track staff's daily tasks.
- Recorded new hires, transfers, terminations, changes in job classifications.
CNA
Maxim Healthcare Services, Inc
06.2016 - 05.2018
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Scheduled client's appointments and take client to them when necessary.
Apparel Associate
Dicks Sporting Goods
05.2015 - 06.2016
- Delivered prompt, friendly service to customers in store.
- Maintained loss prevention standards by monitoring and observing customers on sales floor.
- Displayed and organized products in store to help customers locate products easily.
- Created impactful store displays and merchandising layouts to maximize sales.
- Operated cash register to complete cash, check and credit card transactions.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Used point-of-sale systems to process payments and check inventory levels.
- Developed promotional strategies to increase store sales and meet monthly sales targets.
- Greeted customers, identified needs and provided product advice.
Education
No Degree - X-ray Technologist
Rowan Cabarrus Community College
Salisbury, NCHigh School Diploma -
East Rowan High School
Salisbury, NC06.2016
Skills
- Data Analysis/Entry
- Organization and Time Management
- Microsoft word, Powerpoint, Excel
- Calendar Management
- Customer Service
- Excellent communication and written skills
- Filing
- Spreadsheets
- Clerical support
- Appointment Setting
Timeline
Administrative Assistant /HR Assistant
Mckenzie Sports Products
07.2018 - Current
CNA
Maxim Healthcare Services, Inc
06.2016 - 05.2018
Apparel Associate
Dicks Sporting Goods
05.2015 - 06.2016
High School Diploma -
East Rowan High School
No Degree - X-ray Technologist
Rowan Cabarrus Community College