
Experienced Credentialing/Provider Enrollment Manager with over 10 years of experience in healthcare industry. Excellent reputation for outstanding productivity in credentialing, provider enrollment, licensing and privileging. Well-versed in primary source verification, communicating with insurance companies and maintaining policies and procedures according to The Joint Commission standards. Software proficiency in Microsoft Office, SharePoint, EPIC, IntelliSoft, One App, DentalXChange, Peoplesoft, CenProv, and WebEx.
Analyzes, researches, coordinates and reports on provider file data to support both internal and / or external request
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Generates provider data reports and analyses to support internal client needs including network management, sales, account management, and other key functions
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Performs provider data analysis and reporting in response to external request from providers and / or regulatory agencies
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Serves as a technical data expert and liaison between the provider database organization, and other functional areas to support data requests and ensure uniform and consistent data and data flow
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Team resource for SPS and other provider data sources
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Team resource for how provider data impacts the Medicare Advantage host provider selection process on WGS
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Perform provider data support, data / file analysis, network analysis, surveys, reporting (including creating and publishing), and other ad hoc data requests
· Primary point of contact inside and outside of the organization for related questions and requests
· Maintaining and growing relationships with new and existing providers and third parties
· Knowledgeable of credentialing process and best practices as well as staying on top of new trends and respective company impacts
· Organize and maintain existing and in process credentialing applications
· Monitor production, timeliness, accuracy, and inventory for all areas of oversight; implement rapid risk mitigating actions and quickly escalate issues appropriately Manage activities in alignment with budget and operational forecasts and goals
· Subject matter expertise in all aspects of provider credentialing, licensing privileges including knowledge of regulatory & compliance standards, credentialing processes, commercial and government insurance enrollment of state, Federal regulations that impact credentialing operations
· Strong communication skills from team level to peer level to C-suite level required
· Excellent verbal, presentation, and written communication skills
· Coordinates the development and continuous improvement of internal policies, procedures, and processes
· Build positive working relationships with leadership, team members and Providers
Effective Communication
Attention to Detail
Problem-Solving Skills
Knowledgeable of Credentialing and Enrollment Industry
CPCS Certified