Angel Fernandez
Pembroke Pines,FL
Summary
Two years of experience in sales and customer service, Recognized as a fast learner with strong communication skills and an easy, personable style that helps build quick rapport with customers. A reliable team player who thrives in dynamic environments and consistently delivers positive customer experiences while driving sales results. Skilled at understanding client needs, fostering lasting relationships, and contributing to a collaborative, high-performing team culture.
Overview
2
2
years of professional experience
Work History
Health Insurance Agent
USHEALTH Group
07.2025 - Current
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Online Sales Representative
West Kendall Toyota
03.2024 - 07.2025
- Drove team revenue totals by bringing in top sales numbers.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
Assistant Server
Namu Korean Restaurant
10.2023 - 12.2024
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Greeted customers warmly to provide exceptional customer service.
Education
High School Diploma -
Everglades Highschool
Miramar, FLSkills
- CRM software
- Cold calling
- Customer service
- Appointment scheduling
- Vehicle preparation
- Verbal and written communication
- Demonstrating vehicle features
Timeline
Health Insurance Agent
USHEALTH Group
07.2025 - Current
Online Sales Representative
West Kendall Toyota
03.2024 - 07.2025
Assistant Server
Namu Korean Restaurant
10.2023 - 12.2024
High School Diploma -
Everglades Highschool