Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Figures

Hammond,IN

Summary

Dynamic and customer-focused professional with extensive experience at Caesars Entertainment. Proven ability in suggestive selling and handling difficult customers, ensuring high satisfaction levels. Highly reliable and skilled in cash register operation, I thrive in fast-paced environments, consistently exceeding service goals while fostering teamwork and a positive atmosphere.

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.

Overview

12
12
years of professional experience

Work History

Bartender

Caesars Entertainment
03.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Crew Member

Subway
06.2020 - 03.2021
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

Chipotle
05.2016 - 04.2017
  • Collaborated with team members to complete orders.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Operated cash register to ring up final bill and process various forms of payment.

Customer Service Cashier

Portillos
05.2013 - 04.2016
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Met customer service goals and exceeded customer expectations.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Education

Bowen High School
Chicago, IL
06-2012

Skills

  • Proficient in suggestive selling
  • Customer service expertise
  • Patience and tolerance
  • Strong multitasking
  • Highly reliable
  • Customer service
  • Handling difficult customers
  • Cash register operation

Timeline

Bartender

Caesars Entertainment
03.2023 - Current

Crew Member

Subway
06.2020 - 03.2021

Crew Member

Chipotle
05.2016 - 04.2017

Customer Service Cashier

Portillos
05.2013 - 04.2016

Bowen High School

Similar Profiles

CREATE PROFILE