Angel Flores
Battle Creek,MI
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Experienced in fast-paced environments and adaptable to last-minute changes. Team oriented and task focused.
Overview
12
12
years of professional experience
Work History
Hospital Security Officer
Bronson Battle Creek Hospital
Battle Creek, MI
06.2024 - Current
- Communicated with law enforcement officers when necessary.
- Enforced hospital regulations regarding visitors, personnel, and vehicles.
- Provided escorts for staff, patients, and visitors as needed.
- Documented all security incidents in an incident report form.
- Maintained a log of incidents such as theft or vandalism.
- Conducted rounds of hospital premises to ensure safety and security measures were being met.
- Interacted courteously with staff members, visitors, and patients at all times.
Service Technician
Discount Tire
Battle Creek, MI
12.2023 - 02.2024
- Maintained accurate records of all services performed on customer vehicles.
- Checked electrical components to ensure proper functioning of headlights, turn signals and other accessories.
- Verified accuracy of invoices prior to submitting them for payment processing.
- Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Maintained cleanliness of work area at all times accordance with safety regulations.
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
Produce Clerk
Horrocks Farm Market
Battle Creek, MI
09.2012 - 04.2021
- Assisted customers with locating items in the store, answered questions about products and prices.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
- Stocked shelves, rotated merchandise and ensured product freshness.
- Set up displays for seasonal promotions or events in accordance with company guidelines.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Bell Staff
FireKeepers Casino Hotel
Battle Creek, MI
06.2018 - 12.2019
- Coordinated with other departments to ensure smooth operations of the front desk area.
- Adhered to safety regulations while transporting luggage between vehicles and hotel premises.
- Organized bell carts for efficient storage and retrieval of luggage.
- Assisted disabled guests with mobility needs throughout their stay.
- Greeted guests and provided assistance with luggage.
Education
High School Diploma -
Battle Creek Central High School
Skills
- Complaint resolution
- Professional telephone demeanor
- Customer Service
- Electronic surveillance
- Emergency Response
- Investigation documentation
- Access Control
- Crisis intervention training
- Report Writing
- Detail Oriented
Languages
- Spanish, proficient
- English, Native language
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Hospital Security Officer
Bronson Battle Creek Hospital
06.2024 - Current
Service Technician
Discount Tire
12.2023 - 02.2024
Bell Staff
FireKeepers Casino Hotel
06.2018 - 12.2019
Produce Clerk
Horrocks Farm Market
09.2012 - 04.2021
High School Diploma -
Battle Creek Central High School
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