Angel Garcia
KERMAN,CA
Summary
Effective project leader and problem-solver with advanced programming skills and a hardworking mentality. Seeking to apply expertise and extensive experience in software engineering to take on a challenging new role with a growing team.
Overview
9
9
years of professional experience
Work History
Front Office Medical Assistant
Family HealthCare Network
Visalia, CA
06.2022 - Current
- Posted payments and charges to patient accounts and participated in billing processes.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
- Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Submitted insurance claims and updated patients' insurance information.
- Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area.
- Registered new patients and updated existing patient demographics by collecting detailed patient information.
- Used eClinicalWorks to maintain and update over 100 medical records.
- Collected deductibles and copays to post money to patient accounts.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared initial patient charts for admission.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Caregiver/Med Tech
Autumn Ridge Assisted Living
Kerman, CA
04.2016 - 06.2022
- Supervised daily activities and provided assistance when needed.
- Administered medication as directed by physician.
- Monitored progress and documented any status changes accordingly.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Developed rapport with patients to create safe and trusting environment for care.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Confirmed accurate completion of forms/reports for admission, transfer and/or discharge of each resident.
- Took and recorded patients' temperature, pulse and blood pressure.
- Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
- Identified process improvements in day-to-day functioning of department.
- Extensive experience working in homes with disabled children and adults.
- Provided all daily living tasks to enhance quality of life for elderly patients.
- Engaged patients with games, crafts, cooking, music, reading and other activities.
- Assisted patients with bathing, dressing, hygiene and grooming.
- Ensured safety and well-being of patients.
- Assisted residents with bathing, dressing, feeding, lifting and transferring.
- Helped residents with bathing, dressing, feeding, lifting and transferring.
Medical Assistant
Dr. Kanwal Singh Cadiovascular
Kerman, CA
02.2022 - 04.2022
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Obtained all prescribed laboratory testing.
- Prepared initial patient charts for admission.
- Obtained pre- and post-treatment vital signs and weight.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained client medical history, medication information, symptoms and allergies.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
General Manager
Taco Bell
Kerman, CA
11.2013 - 11.2015
- Maximized category turnover through proactive management strategies.
- Hired and trained 20+ of staff.
- Assisted with the creation of the marketing strategy and advertising initiatives that were used to promote the facility to the public.
- Cultivated and strengthened lasting client relationships.
- Incorporated suggested changes to layouts and promotions to drive sales.
- Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings
- Set project timelines and kept teams on task to complete milestones according to schedule.
- Monitored the market to capitalize on the latest trends.
- Maintained project quality with a hands-on management style.
- Worked with support teams to resolve issues with product, service or accounting areas.
- Developed and rolled out new policies.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Ensured that each guest's experience was positive, memorable and consistent.
- Trained, coached and mentored staff to ensure smooth adoption of new program.
- Generated and developed leads to acquire new clients.
Education
High School Diploma -
Nixon-Smiley High School
Nixon, TX1997
Skills
- Strong verbal communication
- Data entry
- Extremely organized
- Team leadership
- Materials preparation
- Staff development
- Public speaking
- Interpersonal and written communication
- Report writing
- Organization and Time Management
- Advising Patents
- Patient Greeting
- Completing Insurance Forms
- Spanish Speaking
- Deductible Collection
- Updating Medical Records
- Cleaning and Organizing
- Multi-Line Telephone System Operation
- Data Entry Software
- Call Transfers
- Authorization Verification
- EMR Systems
- HIPAA Compliance
- Insurance Authorizations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Front Office Medical Assistant
Family HealthCare Network
06.2022 - Current
Medical Assistant
Dr. Kanwal Singh Cadiovascular
02.2022 - 04.2022
Caregiver/Med Tech
Autumn Ridge Assisted Living
04.2016 - 06.2022
General Manager
Taco Bell
11.2013 - 11.2015
High School Diploma -
Nixon-Smiley High School
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