Angel Gibson

Activity Coordinator (2017-Current)

• Maintained strong connections within caregiver community to gain continuous knowledge.
• Created customized care plans, working with the staff and families to assess and meet individual needs.
• Monitored and inspected staff processes to eliminate hazards posed for both client's and staff while ensuring continuous compliance with regulations.
• Conduct interviews
• Assist with New Hires Orientation
• Assigned work to staff, set schedules, and motivated strong performance in key area (2011-2017)
• Partnered across departments to run smooth, professional events and activities.
• Maintained and ordered supplies for activities.
• Coordinated, planned, developed and implemented activities designed to enrich lives of the client's.
• Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
• Organize annual prom and quarterly fundraisers.
• Drive 10 passenger van to transport clients to / from community events.

Senior Companion (2007-2011)

• Take client's out into the community for outings.
• Write daily progress notes

• Monitored workflow to improve employee time management and increase productivity.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Solicited customer feedback to identify and improve on areas of weakness.
• Evaluated staff performance and provided coaching to address inefficiencies.