Angel Giles
Henrico,VA
Summary
Compassionate Instructional Aide Assistant providing individualized support to students with special needs. Passionate about helping others and willing to go extra mile to assist with solving problems. Experienced in working with children and elderly, with skill anticipating and proactively addressing client needs.
Overview
14
14
years of professional experience
Work History
Special Education Instructional Assistant
Deep Run High School
05.2023 - Current
- Participate actively in professional development opportunities focused on best practices in special education instruction and support services.
- Provides classroom transition support to students
- Assists special education teachers in developing and executing comprehensive lesson plans tailored to students'' unique learning styles and abilities.
- Implement behavior modification strategies consistently across various settings to promote positive outcomes both in the classroom and beyond.
- Understand and acclimate to teacher's routine to provide classroom coverage.
- Observe individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Respond to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Offer student support through special accommodations, extra assistance, and assessments.
- Assists and helps students during field trips
- Help feeding and daily living skills to support physical and emotional well-being.
- Maintain positive attitude and affirmatively communicated with each student.
- Work effectively in fast-paced environments.
- Monitor student classroom and outdoors activities to promote student safety.
- Oversee class of students in absence of instructor.
- Collate classroom materials to help teachers prepare for daily instruction and activities.
- Copied, organized and distributed classroom assignments or other paperwork.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Front Desk Receptionist
International Mission Board
01.2021 - 05.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Receive, sort and distribute daily mail/deliveries
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Completed data entry and filing to keep records updated for easy retrieval.
- Organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Arrange travel and accommodations, and prepare vouchers
- Manage building log of who is entering and exiting building
Product Sales Advisor
Club Demonstration Services
10.2013 - 03.2020
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Set and implement action plans for achieving set objectives
- Increased sales by establishing rapport with customers and identifying their needs.
- Protecting and enhancing the image/reputation of a company, thus carrying out various responsibilities to ensure an always satisfied clientele
- Maintain clean and tidy work area; they ensure display shelves and aisles are dust free and accessible
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Learned other teammates' work tasks to train as backup.
Front End Bagger
Kroger
06.2010 - 10.2013
- Demonstrated strong attention to detail when handling fragile or delicate items during bagging process.
- Contributed to loss prevention efforts by identifying suspicious activities or potential security risks near checkout area; reported concerns to management.
- Enhanced customer satisfaction by efficiently bagging items according to specific preferences.
- Provided backup support for cashiers during busy periods, ensuring a smooth and efficient checkout process for customers.
- Maintained clean and organized workspace, ensuring optimal efficiency during shifts.
- Carry bagged groceries to customer's car
- Take hand baskets left at check-out back to their proper area, and collect shopping carts from parking lot
- Proactively offered assistance with carrying heavy or bulky items to customers'' vehicles, enhancing their shopping experience.
- Managed cart retrieval duties as needed, maintaining ample supply of carts for incoming shoppers throughout the day.
- Worked closely with fellow team members to ensure efficient operations during peak hours and special events.
- Ensured proper rotation of perishable goods at front end, minimizing spoilage and waste while maximizing product freshness for customers.
Special Education Instructional Assistant
Deep Run High School
10.2011 - 06.2012
- Participate actively in professional development opportunities focused on best practices in special education instruction and support services.
- Provides classroom transition support to students
- Assists special education teachers in developing and executing comprehensive lesson plans tailored to students'' unique learning styles and abilities.
- Implement behavior modification strategies consistently across various settings to promote positive outcomes both in classroom and beyond.
- Understand and acclimate to teacher's routine to provide classroom coverage.
- Observe individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Respond to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Offer student support through special accommodations, extra assistance, and assessments.
- Assists and helps students during field trips
- Help feeding and daily living skills to support physical and emotional well-being.
- Maintain positive attitude and affirmatively communicated with each student.
- Work effectively in fast-paced environments.
- Monitor student classroom and outdoors activities to promote student safety.
- Oversee class of students in absence of instructor.
- Collate classroom materials to help teachers prepare for daily instruction and activities.
- Copied, organized and distributed classroom assignments or other paperwork.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Education
CNA
Northern Virginia Community College
Woodbridge, VA05.2026
High School Diploma -
Deep Run High School
Glen Allen, VA06.2011
Skills
- Multi-line Phone Systems
- Expertise in special education
- Administrative Experience
- Teaching
- Typing
- Classroom Management
- Nonviolent Crisis Intervention
- IEP compliance
- Meal preparation
- Cooking
- Cleaning
- Autism Experience
Timeline
Special Education Instructional Assistant
Deep Run High School
05.2023 - Current
Front Desk Receptionist
International Mission Board
01.2021 - 05.2023
Product Sales Advisor
Club Demonstration Services
10.2013 - 03.2020
Special Education Instructional Assistant
Deep Run High School
10.2011 - 06.2012
Front End Bagger
Kroger
06.2010 - 10.2013
CNA
Northern Virginia Community College
High School Diploma -
Deep Run High School
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