Angel Gomez
Uniondale,New York
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Forward Observer
Deparment Of Defense
08.2022 - Current
- Conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment.
- Coordinated with other military units and agencies to support operations and align with mission.
- Assisted with real-time intelligence collection by conducting field reconnaissance operations.
- Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels, and personnel.
- Supervised assembly and placement of large-scale artillery systems prior to launch.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
Sales Representative
Metro By T-Mobile
12.2018 - 08.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and delivered engaging sales presentations to convey product benefits.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
Education
High School Diploma -
Uniondale High School
Uniondale, NY06.2022
Skills
- Training Initiatives
- Document Organization
- Field Operations
- Employee Evaluation
- Providing Feedback
- Customer Relations
- Order Fulfillment
- Senior Leadership Support
- Microsoft Office
- Order Supplies
- Staff Training
- Educational Opportunities
- Sales Expertise
- Persuasive Selling
Languages
Spanish
Native or Bilingual
Timeline
Forward Observer
Deparment Of Defense
08.2022 - Current
Sales Representative
Metro By T-Mobile
12.2018 - 08.2022
High School Diploma -
Uniondale High School