Angel Gonzales
personal shopper
Gentry,AR
Summary
Dynamic and detail-oriented professional with a proven track record at Walmart, excelling in personal shopping and inventory management. Recognized for exceptional time management and problem-solving skills, consistently achieving high customer satisfaction. Adept at heavy lifting and maintaining organization, ensuring efficient operations and always positive.
Offering strong interpersonal skills and adaptability in fast-paced environments. Brings willingness to learn and eye for detail to identify and meet customer needs. Ready to use and develop communication and organizational skills.
Overview
3
3
years of professional experience
7
7
Certification
Work History
Personal Shopper
Walmart
07.2025 - Current
- Assisted clients in identifying and selecting products tailored to individual preferences.
- Developed knowledge of current market trends to enhance shopping recommendations.
- Streamlined order processing through effective communication with retail partners.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Stocking Associate
Walmart
09.2023 - 06.2025
- Organized and stocked merchandise on shelves to maintain store presentation standards.
- Collaborated with team members to ensure efficient restocking processes during peak hours.
- Implemented effective storage solutions to optimize space utilization within stockroom areas.
- Maintained cleanliness and organization of work areas, adhering to safety protocols.
- Supported customer service initiatives by promptly addressing product inquiries and locating items.
- Participated in training sessions to enhance knowledge of products and stocking procedures.
- Scanned, recorded and verified received inventory during regular shipments.
- Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Greeted customers and directed to requested products.
- Assisted in training new Stocking Associates, sharing best practices and relevant experience.
- Ensured accurate labeling of merchandise through meticulous attention to detail during the stocking process.
- Expedited the unloading process from delivery trucks, minimizing delays in product availability on the sales floor.
- Utilized technology tools such as handheld scanners for efficient inventory management throughout the entire stocking process.
- Participated in regular team meetings to discuss performance metrics, operational improvements, and upcoming initiatives or promotions.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Custodian
Walmart
09.2022 - 09.2023
- Maintained cleanliness and safety standards in assigned areas to ensure a hygienic environment.
- Operated cleaning equipment including vacuums, buffers, and pressure washers effectively.
- Assisted with inventory management of cleaning supplies, ensuring adequate stock levels were maintained.
- Collaborated with team members to complete daily cleaning schedules efficiently and on time.
- Conducted routine inspections to identify maintenance needs and reported issues promptly.
- Implemented best practices for waste disposal, contributing to improved recycling efforts within facility.
- Trained new staff on proper cleaning techniques and equipment usage for optimal performance.
- Adapted quickly to changing priorities while maintaining high standards of cleanliness throughout premises.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Reported damages and hazardous conditions to management for further action.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Reported vandalism or other damage to property to supervisor.
- Streamlined communication with management regarding maintenance needs, leading to quicker resolution times.
- Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
Education
9 Trade School Certifications - Robotics
Business & Industry Training
Lowell, AR02-2026
No Degree - Robotics
NorthWest Arkansas Community College
Bentonville, ARHigh School Diploma -
Siloam Springs High School
Siloam Springs, AR05-2021
Skills
- Attention to detail
- Planning and organization
- Decision-making
- Upbeat and outgoing attitude
- Heavy lifting
- Physical stamina
- Lift up to [80] pounds easy
- Online ordering
- Deadline driven
- Time management
- Problem-solving
- Reliability
Certification
I have received certifications applied
- Electricals 1#
- Electricals 2#
- Pneumatics
- Hydraulics
- Mechanical Drive
- ABB Robotics
- FANUC Robotics
Timeline
Personal Shopper
Walmart
07.2025 - Current
Stocking Associate
Walmart
09.2023 - 06.2025
Custodian
Walmart
09.2022 - 09.2023
9 Trade School Certifications - Robotics
Business & Industry Training
No Degree - Robotics
NorthWest Arkansas Community College
High School Diploma -
Siloam Springs High School
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