Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Gonzalez

Los Angeles

Summary

- Consistently delivered dependable performance in fast-paced, guest-facing environments

- Handled customer concerns independently, resolving issues with professionalism and discretion

- Maintained accuracy while juggling multiple tasks under time pressure

- Trusted to manage responsibilities with minimal supervision

- Adapted quickly to new systems, policies, and workplace changes

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Salish Lodge & Spa
Snoqualmie, WA
08.2025 - 04.2026

Provided front-desk and guest services support in a fast-paced hospitality setting. Assisted guests with check-inks and check-outs, reservations, payments, and general inquires. Handled customer concerns professionally while maintaining a positive and welcoming experience. Managed administrative tasks, multitasked during peak hours, and communicated effectively with team members to ensure smooth daily operations. Trusted to work.

Cart Barn Attendant

Indian Creek Golf Club
Carrollton, TX
08.2023 - 07.2025

Assisted guests with tee time coordination, provided exceptional customer service, and ensured smooth daily golf operations. Picked up range balls, maintained golf carts, and supported all outside services to ensure player safety and comfort. Answered phone calls and scheduled reservations while delivering a welcoming and efficient expierence.

Food and Consumables

Walmart
Carrollton, TX
11.2022 - 04.2023

Processed and delivered online grocery orders for customer pickup, ensuring accuracy and timely service. Assisted customers in-store by answering questions and locating items. Regularly stocked shelves, maintained product organization, and unloaded merchandise from delivery trucks to support inventory flow.

Education

BBA - Business Marketing

Collin County Community College
Plano, TX
05-2027

Acting Coursework - Film

University of Washington
Seattle, WA
12-2025

Skills

  • -Handling payments, POS systems and cash transactions
  • - Phone and email correspondence with clients and vendors
  • - Scheduling and calender management
  • - Basic office software proficiency (MS office, Opera, Google workplace)
  • - Conflict resolution and complaint handling
  • - Problem solving under pressure
  • - Professional communication

Timeline

Front Desk Agent

Salish Lodge & Spa
08.2025 - 04.2026

Cart Barn Attendant

Indian Creek Golf Club
08.2023 - 07.2025

Food and Consumables

Walmart
11.2022 - 04.2023

BBA - Business Marketing

Collin County Community College

Acting Coursework - Film

University of Washington
Angel Gonzalez