ANGEL GONZALEZ
Bay Shore,NY
Summary
To obtain a challenging position with a corporation where I can use my training and education while developing new skills and experience to become a valued and dedicated employee.
Top-notch team leader and problem-solver with extensive experience overseeing refueling, cleaning and restocking of aircraft. Competent in training and coaching employees to improve performance. History of effectively completing work on range of commercial aircraft while working within strict timelines. Meticulous and organized leader adept at minimizing errors. Works efficiently to transport cargo, service aircraft and review exteriors for issues. Disciplined and reliable professional focused on team and plane safety. Successful at organizing work, setting schedules and handling all administrative oversight. Well-versed in all aspects of ramp management and diligent about continuous improvement of team operations. Desiring a long-term position with a strong team. Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flight line conditions and ready to shift focus to meet departure schedules. Known for team attitude and dedication to task completion. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Manufacturing Scheduling Assistant
Air Industries Group
Bay Shore, NY
10.2023 - Current
- Coordinated meetings with internal and external stakeholders to ensure efficient scheduling.
- Maintained accurate records of scheduled events, including relevant information such as dates, times, locations, and attendees.
- Resolved conflicts between conflicting appointments and deadlines while maintaining a high level of customer service.
- Provided administrative support for the scheduling team by responding to emails, phone calls, and other inquiries in a timely manner.
- Developed processes to streamline the scheduling process, reducing time spent on manual data entry tasks.
- Created detailed reports on upcoming schedules and tracked progress towards meeting goals.
- Monitored changes in availability of personnel or resources needed for scheduled events and adjusted accordingly.
- Managed online calendar systems used by the organization to ensure accuracy of all entries.
- Collaborated with colleagues from different departments to develop comprehensive event plans that meet organizational objectives.
- Analyzed trends in past schedule performance to identify areas needing improvement.
- Worked closely with management teams to create consistent standards for scheduling activities.
- Implemented procedures for tracking attendance at meetings and events.
- Prioritized tasks based on importance and urgency.
- Entered information into system to update status reports.
- Provided reminder calls to clients prior to scheduled visits.
- Managed personnel schedules to keep shifts properly staffed.
- Utilized MS Office and Excel to analyze data and create spreadsheets.
- Communicated schedule changes to appropriate department personnel and other ancillary areas.
- Followed prescribed list of questions and provided appropriate responses to get and give information during scheduling calls.
- Gathered employee and staff data to develop monthly work schedules.
- Set and confirmed customer appointments.
- Sent out frequent telephone or email reminders of scheduled meetings to participants.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
- Led weekly scheduling meetings to address concerns, distribute assignments, and gather feedback.
Ramp Supervisor
UPS
Carolina, Puerto Rico
07.2022 - 10.2023
- Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures
- Managed mechanical, cabin and cargo services for inbound and outbound flights
- Maintained crew compliance with FAA, OSHA, TSA and airport guidelines
- Updated shift paperwork, assisted with payroll and produced reports
- Completed mathematical calculations and prepared load plans
- Loaded and unloaded aircraft cargo, passenger baggage and freight
- Operated conveyor belts, push-back tractors and aircraft tugs daily
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols
- Protected customers' baggage from loss, theft and damage
- Positioned and pushed aircraft from remote airport locations to specified areas for operation
- Coordinated day-to-day schedules, tasks and positions for ground crew
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft
Assistant of Assembly Manager
GKN Aerospace
New York, Estado Unidos
08.2018 - 06.2022
- Maintained records and documents of daily production and dispatched goods
- Conducted visual inspections and checked for product defects
- Coordinated work of 300 employees and delegated daily tasks
- Motivated employees in achieving daily production goals and target
- Read and interpreted meter numbers each shift to check operability of gas retrieval systems
- Kept permits current and accurate for legally-sound operations
- Diagnosed and performed troubleshooting for problems with gas collection systems
Machine Operator
Lorain County Automotive Systems
Lorain, Estados Unidos
06.2017 - 01.2018
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
- Managed scheduling, training and inventory control
- Implemented policies and standard operating procedures and managed quality, customer service and logistics
- Developed initiatives for process improvement and reviewed and assessed ongoing operations
Line and Production Supervisor
Advance Pierre Food
Amherst, Estados Unidos
01.2014 - 06.2017
- Operated fryers and grills according to instructions to maintain safety and food quality
- Carried pans and trays of food to and from work stations, stove and refrigerator
- Kept stations stocked and ready for use to maximize productivity
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections
- Set up and performed initial prep work for soups, sauces and salads
- Retained consistent quality and high accuracy when preparing identical dishes every day
- Grilled and deep fried various foods from meats to potatoes
Education
BBA - Customs Economics
University Nueva San Salvador
SAN SALVADOR, EL SALVADOR12.2016
Skills
- Ground Support Services
- Flexible Schedule
- Baggage Service Collaboration
- Inclement Weather Tolerance
- Load Planning Communication
- Problem-Solving
- Aircraft Safety Checks
- Ramp Generator Operation
- Baggage Management
- Aircraft Restocking
- Heavy Lifting
- Weight and Balance Determination
- Traveler Escort
- Hazardous Materials
- Cargo Equipment Operation
- Ramp Checklist Completion
- TSA Collaboration
- Electrical Power Connections
- Team Leadership
- Arrival/Departure Procedures
- Baggage Oversight
- Aircraft Refueling
- Safety Procedures
- FAA Regulations
- Item Transport
- Load Planning Assistance
- Schedule Coordination
- Daily Assignments
- Pushback Spotting
Languages
- Spanish, Native/ Bilingual
- English, Full Professional
Timeline
Manufacturing Scheduling Assistant
Air Industries Group
10.2023 - Current
Ramp Supervisor
UPS
07.2022 - 10.2023
Assistant of Assembly Manager
GKN Aerospace
08.2018 - 06.2022
Machine Operator
Lorain County Automotive Systems
06.2017 - 01.2018
Line and Production Supervisor
Advance Pierre Food
01.2014 - 06.2017
BBA - Customs Economics
University Nueva San Salvador