Professional with demonstrated experience in administrative support, prepared to excel in streamlining office operations and enhancing productivity. Strong focus on team collaboration and achieving results, known for reliability and adaptability to changing needs. Skilled in scheduling, data management, and communication, with keen ability to prioritize and handle multiple tasks efficiently. Recognized for organizational skills and proactive approach to problem-solving.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Deputy Probation Officer II
Los Angeles County Probation Department
03.1999 - Current
Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
Developed professional relationships with offenders through home, school, detention and community visits.
Checked residential probationers for adherence to curfew and compliance with rules.
Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
Offered transitional services for program offenders, including referral to appropriate community agencies and organizations.
Collected probationer conduct information from community individuals, family members and government agency representatives.
Referred offenders to appropriate community agencies to complete services in compliance with court orders.
Observed and recommended special community services rehabilitation to support offenders.
Supervised adult offenders to monitor compliance with court ordered conditions.
Assisted probationers with resolving housing, employment and social services problems.
Arrested and transported probationers and parolees in violation to ensure compliance with court protocol.
Patrolman
California Air National Guard 163 SFS
09.2009 - 09.2020
Greeted tenants and guests entering and leaving property to enhance awareness of security staff.
Secured priceless and irreplaceable documents against threats of terrorism and sabotage.
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
Protected federal employees and property by monitoring all access to government-owned and leased properties.
Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
Maintained order, responded to emergencies and enforced federal and local laws.
Called and coordinated with police, fire and EMT services.
Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
Checked and secured building entrances.
Monitored access control systems, including CCTV systems for nefarious activities such as theft.
Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
Protected motorists and pedestrians by providing traffic control at traffic accident scenes, congested areas, schools and special events.
Patrolled premises regularly to maintain safety of employees and visitors.
Enforced all building rules and regulations in government facilities.
Patrolled buildings, facilities and perimeter areas to prevent damage to property.
Acted as first responder for medical emergencies, included incoming calls and code red situations.
Operated screening equipment, including X-ray machines and hand-wands.
Monitored loading dock and recorded all activity in daily officer report.
Detained suspects for investigation, gathering evidence and preparing detailed reports for successful prosecutions.
Ensured a visible police presence within the community by engaging in foot patrols and interacting with residents.
Assisted in traffic control during special events and incidents, ensuring smooth flow and public safety.
Improved community safety by conducting regular patrols and responding to emergency calls.
Participated in training exercises to enhance professional skills, maintain physical fitness and stay current on departmental policies and procedures.
Assisted motorists experiencing difficulties on roadways, providing aid or coordinating additional resources when necessary.
Collaborated with other law enforcement agencies on joint operations, sharing information for improved results.
Enforced traffic laws through routine stops, issuing citations or warnings as appropriate based on observed violations.
Enhanced communication with the public through community policing initiatives and attending neighborhood meetings.
Provided support to victims of crime, offering guidance on available resources and assistance programs.
Conducted searches of individuals, vehicles and premises.
Responded to emergency calls to provide assistance to citizens in need.
Human Resources Specialist
California Air National Guard 163RD Mission Support Flight
03.2005 - 09.2009
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Coordinated employee training programs to boost skills development and improve overall performance.
Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
Resolved employee disputes with empathy and professionalism, maintaining harmonious work environment.
Advocated for employee wellness programs, contributing to healthier workplace.
Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
Coordinated with external training providers to offer specialized development programs for staff.
Streamlined exit interview processes, gathering insights to improve employee satisfaction and retention strategies.
Collaborated with managers to identify and address employee relations issues.
Completed human resource operational requirements by scheduling and assigning employees.
Advocated for staff members, helping to identify and resolve conflicts.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education
Master of Science - Public Administration
National University
La Jolla, CA
06.2017
Diploma - Leadership
Non Commissioned Officer Academy (NCOA)
McGhee Tyson ANGB, TN
05.2016
Associate of Applied Science - Criminal Justice
Community College of The Air Force
Moreno Valley, CA
06.2012
Diploma - Law Enforcement
Security Forces Apprentice Course - Lackland AFB
San Antonio, TX
09.2010
Diploma - Leadership
Airman Leadership School
McGhee Tyson ANGB, TN
05.2008
Associate of Applied Science - Human Resources Management
Community College of The Air Force
Moreno Valley, CA
02.2008
Diploma - Military Police Academy
Basic Military Police Course - Fort Hunter Ligget
Jolon, CA
08.2001
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ
06.2000
Diploma - Marine Corps Basic Training
Marine Corp Recruit Training
Parris Island, SC
11.1987
No Degree - Personnel Apprentice Course
81st Training Group
Keesler Air Force Base, MS
02-2006
Skills
Community relations
Community Resources specialist
Criminal law knowledge
Offender Supervision
Professional Boundaries
Motivational interviewing
Behavior Modification
Risk and Needs Assessments
Verbal and written communication
Efficiency
Training and Mentoring
Accuracy
Case Planning
Motivational
Team Building
Community Resources
Intake Procedures
Investigations
Documentation
Public Speaking
Data Collection
Policy Updates
Exceptional Communicator
Court Procedures
Presentence Investigation Reports (PSI)
Report Writing
Fluent in Spanish
Crisis Intervention Techniques
Testing Procedures
Case Management
Data Gathering
Outreach Programming
Delinquency Monitoring
Substance Abuse
Community Service Programs
Supervising Residents
File reviews
Proficient in Microsoft
Group Therapy
Program Planning
Interdepartmental Collaboration
Clerical Support
Interviews
Database Searches
Behavioral Counseling
Work Release
Field Supervision
Substance Abuse Treatment
Electronic Monitoring
Confident
Juvenile Probation
Access Management
Research/Due Diligence
Presentence Investigations
Clearance Oversight
Problem Solving Expertise
Court Report Documentation
Juvenile Diversion Programs
Teamwork
Teamwork and Collaboration
Time Management
Attention to Detail
Problem-Solving Abilities
Multitasking Abilities
Reliability
Excellent Communication
Critical Thinking
Certification
Certified Human Resource Specialist, California Air National Guard - March 2005 - September 2009
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patrolman
California Air National Guard 163 SFS
09.2009 - 09.2020
Human Resources Specialist
California Air National Guard 163RD Mission Support Flight
03.2005 - 09.2009
Deputy Probation Officer II
Los Angeles County Probation Department
03.1999 - Current
Diploma - Leadership
Non Commissioned Officer Academy (NCOA)
Associate of Applied Science - Criminal Justice
Community College of The Air Force
Diploma - Law Enforcement
Security Forces Apprentice Course - Lackland AFB
Diploma - Leadership
Airman Leadership School
Associate of Applied Science - Human Resources Management