Angel Goodman
Lakeland,FL
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Engagement Specialist
Carenet
09.2024 - Current
- Provided ongoing support to clients throughout their journey, fostering long-lasting partnerships built on trust and mutual understanding.
- Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to customer success.
- Collaborated with cross-functional teams to develop innovative strategies for improving customer engagement.
- Built strong relationships with clients through active listening and empathy, resulting in increased loyalty and retention.
Registered Nurse
HCA Healthcare
10.2022 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Evaluated patient histories, complaints, and current symptoms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Registered Nurse
Estates At Carpenters
07.2022 - 10.2023
- Ensured seamless transitions throughout duration of patient treatment.
- Observed patient responses to medications and diligently recorded data.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
LPN
Estates At Carpenters
10.2019 - 07.2022
- Cared for wounds, provided treatments and assisted with procedures.
- Monitored and managed vital signs such as respiration, blood pressure, and glucose levels.
- Tracked and communicated essential patient data to healthcare teams for enhanced treatment planning.
- Ensured wound care and dressing were conducted under strict aseptic conditions.
Phlebotomist
Bond Clinic
10.2016 - 01.2018
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Education
Associate of Science - Nursing
Galen College of Nursing
Tampa, FL06.2022
Traviss Technical College -
Traviss Technical College
Lakeland, FL05.2019
High School Diploma -
Kathleen Senior High School
05.2017
Skills
- Patient and family advocacy
- Intravenous therapy
- Preventive health
- Patient discharge
- Proper catheter insertion/removal
- Infection control measures
- Feeding pumps understanding
- Patient evaluation
- Medication Administration
- Patient Assessments
Certification
- RN License
- LPN
Accomplishments
Core Administrator
Timeline
Engagement Specialist
Carenet
09.2024 - Current
Registered Nurse
HCA Healthcare
10.2022 - Current
Registered Nurse
Estates At Carpenters
07.2022 - 10.2023
LPN
Estates At Carpenters
10.2019 - 07.2022
Phlebotomist
Bond Clinic
10.2016 - 01.2018
Associate of Science - Nursing
Galen College of Nursing
Traviss Technical College -
Traviss Technical College
High School Diploma -
Kathleen Senior High School
Similar Profiles
Brandi RawsonBrandi Rawson
Customer Representative at CarenetCustomer Representative at Carenet
Kimberly CruseKimberly Cruse
Engagement Specialist at CarenetEngagement Specialist at Carenet
Abigail EspinozaAbigail Espinoza
Patient Services Representative at CarenetPatient Services Representative at Carenet
Candace MilesCandace Miles
Engagement Specialist at CarenetEngagement Specialist at Carenet
Kai FeacherKai Feacher
Ride Operator at LEGOLAND FloridaRide Operator at LEGOLAND Florida