Angel gruver

Assistant Store Manager

Pet Supplies Plus

Charlottesville, VA

08.2020 - Current

Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Conducted regular performance reviews of staff members in order to identify areas for improvement.
Maintained a safe working environment by enforcing safety regulations.
Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Created promotional campaigns to increase brand awareness and attract new customers.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Provided training to new employees on company policies and procedures.
Managed day-to-day operations including scheduling shifts, assigning tasks.
Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Maintained accurate records of all transactions, stock levels and employee performance metrics.
Ensured compliance with all safety regulations throughout the store premises.
Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Supervised cash handling processes to ensure accuracy of transactions.