Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angel Gutierrez-Gallegos

Arleta,CA

Summary

Dynamic and dedicated professional with extensive experience in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining high standards of cleanliness and accuracy in cash handling and committed to fostering positive relationships and demonstrating a strong work ethic and integrity.

Friendly and reliable with a positive attitude and excellent customer service skills. Understands the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating a welcoming atmosphere and ensuring customer satisfaction.

Developed valuable skills in a fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

2
2
years of professional experience

Work History

Cashier/Customer Service Lead

McDonald's
03.2025 - 07.2025
  • Greeted customers entering the store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front of the store constantly and before clocking out.
  • Worked in different departments throughout the store.

Cashier/Waiter's Assistant

Los Chankis Mexican & Sea Food Restaurant
02.2024 - 09.2024
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained the cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Cashier

JR's Liquor Store Warehouse
04.2023 - 06.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Restocked and organized merchandise in all the aisles.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
  • Stocked, tagged, and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma -

William J Pete Knight High School
Palmdale, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

Spanish
Full Professional

Timeline

Cashier/Customer Service Lead

McDonald's
03.2025 - 07.2025

Cashier/Waiter's Assistant

Los Chankis Mexican & Sea Food Restaurant
02.2024 - 09.2024

Cashier

JR's Liquor Store Warehouse
04.2023 - 06.2023

High School Diploma -

William J Pete Knight High School

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