Summary
Overview
Work History
Education
Skills
Timeline
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Angel Happy

Elko,NV

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash handling. Proven ability to enhance customer satisfaction and streamline operations, demonstrating strong work ethic and integrity. Skilled in team collaboration and safety compliance, consistently achieving performance metrics in fast-paced environments.

Packing professional skilled in efficient and accurate packing processes. Experienced in maintaining high standards and delivering results through strong collaboration and adaptability. Expertise in inventory management, quality control, and safety protocols. Reliable team player known for flexibility and problem-solving abilities.

Experienced with operating forklifts in fast-paced environments, ensuring smooth material handling and efficient operations. Delivers consistent performance by maintaining equipment and adhering to safety guidelines. Knowledge of warehouse management and logistics coordination.

Overview

6
6
years of professional experience

Work History

Cashier

Millers Travel Centers Shell
01.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.

Assistant Store Manager

Golden Gate Petroleum
02.2021 - 02.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Packing Technician

U.S. Silica
11.2020 - 12.2021
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
  • Recorded shipment data such as weight and discrepancies using [Software].
  • Ensured adherence to all safety protocols while operating heavy machinery such as pallet jacks or forklifts, minimizing workplace accidents.
  • Adapted quickly to changes in production needs or priorities, demonstrating flexibility under pressure.
  • Consistently met or exceeded daily performance metrics related to speed, accuracy, and volume of orders packed.
  • Collaborated with team members to optimize space utilization in packages, reducing shipping costs.
  • Maintained a clean and organized work environment to facilitate efficient workflow and reduce accidents.
  • Reduced product damage during shipping by ensuring proper packaging and securing of items.
  • Demonstrated strong attention to detail while packing products, ensuring accurate labeling and documentation for seamless tracking throughout the supply chain.
  • Coordinated with other departments such as shipping and receiving teams for smooth handling of inbound/outbound shipments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
  • Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.

Cashier

Port of Subs
03.2019 - 11.2021
  • Built relationships with customers to encourage repeat business.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.

Education

GED -

Washoe County Adult Education
Reno, NV

Skills

  • Customer service
  • Work ethic and integrity
  • Safety compliance
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Warehouse navigation
  • Data entry
  • Team collaboration
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Workplace cleanliness
  • Forklift operation
  • Loading and unloading

Timeline

Cashier

Millers Travel Centers Shell
01.2025 - Current

Assistant Store Manager

Golden Gate Petroleum
02.2021 - 02.2023

Packing Technician

U.S. Silica
11.2020 - 12.2021

Cashier

Port of Subs
03.2019 - 11.2021

GED -

Washoe County Adult Education