Angel Harris

• Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
• Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
• Correctly coded and billed medical claims for DME and Supplies
• Posted payments and collections on regular basis.
• Managing 2 DME suppliers, with over 500 patients each

• Coordinated with General manger to establish workflow processes, monitored daily productivity, applied modifications to help improve overall, while maintaining front office duties.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service

• Responsible for but not limited to creating and managing new patient accounts. Assigning ICD-10 codes to physician's diagnosis. Reconciling accounts, managing audits and updating financial records with remarkable accuracy.

Manage all incoming calls along with all front office duties, such as welcome and register all patients. Oversaw all check in & check out procedures, patient treatment plans, patients schedule, post patient payments, insurance verification, and all authorization processes.