Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Harrison

Jamaica,NY

Summary

To succeed in a stimulating and challenging environment that will provide advancement opportunities.

Overview

16
16
years of professional experience

Work History

Maintenance Technician

NYCHA
Queens, NY
03.2022 - Current

Perform basic repairs in apartments and common areas (plumbing, electrical, carpentry, painting, plastering)

• Respond to work orders and maintenance requests in a timely manner

• Maintain building systems such as heating, lighting, doors, locks, and fixtures

• Clean and maintain hallways, stairwells, basements, and outdoor areas

• Remove trash, snow, ice, and debris from property grounds

• Assist with apartment turnovers (preparing units for new tenants)

• Report safety hazards, damaged equipment, or building issues to supervisors

• Use hand tools, power tools, and maintenance equipment safely

• Follow safety regulations, NYCHA policies, and proper use of personal protective equipment (PPE)

• Interact professionally and respectfully with residents and staff

Customer Service

Advantage Car Rental
01.2018 - 07.2020
  • Responsible for answering incoming calls and arranging rentals for new clients.
  • Acted as liaison between front showroom and the maintenance team that cared for the vehicles.
  • Handled customer disputes and tried to maintain customer confidence in the company.

Tax Preparer

Jackson Hewitt Tax, Queens, NY
Queens, NY
12.2014 - 03.2016
  • Prepared and submitted tax returns for clients.
  • Handled communication between clients and tax authorities.
  • Audited all tax forms for completeness and accuracy.
  • Analyzed tax data submitted by the client to maximize the outcome for the client.
  • Maintained professionalism while managing the office.
  • Responsible for opening and closing the store.

Driver’s Assistant

United Postal Service (UPS), Queens, NY
Queens, NY
10.2014 - 12.2014
  • Aided driver with delivering packages in a timely and safe manner.

Cafeteria Duty

Summer Youth Employment Program (SYEP), Queens, NY
Queens, NY
07.2010 - 09.2012
  • Worked on a seasonal basis. Prepared and distributed meals to young children at the summer camp.
  • Conducted custodial duties such as cleaning dining areas and disinfecting surfaces.

Education

undefined

LaGuardia Community College
Long Island City, NY

High School Diploma - undefined

August Martin H.S.
Jamaica, NY
01.2011

Skills

  • Excellent communication, Basic knowledge of Microsoft software
  • Adapts quickly to environment, ambitious, motivated self-starter, eager to learn, flexible and reliable (soft skills)

Timeline

Maintenance Technician

NYCHA
03.2022 - Current

Customer Service

Advantage Car Rental
01.2018 - 07.2020

Tax Preparer

Jackson Hewitt Tax, Queens, NY
12.2014 - 03.2016

Driver’s Assistant

United Postal Service (UPS), Queens, NY
10.2014 - 12.2014

Cafeteria Duty

Summer Youth Employment Program (SYEP), Queens, NY
07.2010 - 09.2012

undefined

LaGuardia Community College

High School Diploma - undefined

August Martin H.S.
Angel Harrison