Angel Herrera Ortega
Fallbrook,USA
Summary
Motivated college student with a strong foundation in customer service and effective communication. Successfully coordinated team efforts to manage high customer volume and enhance satisfaction in fast-paced environments. Committed to maintaining cleanliness and adhering to safety regulations while fostering a positive atmosphere.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Team Member
Jersey Mike’s Subs
San Marcos, USA
04.2026 - Current
- Coordinated team efforts to manage high customer volume during lunch and dinner rushes, ensuring smooth operations.
- Delivered friendly and efficient customer service in fast-paced environment, enhancing customer satisfaction.
- Operated the cash register, processed payments, and handled cash accurately.
- Maintain cleanliness and organization of all areas and follow food safety, sanitation, and health regulations at all times.
Volunteer
Foussat Language Academy
Oceanside, USA
08.2022 - Current
- Fostered positive environment, encouraging community engagement and participation.
- Coordinated school events, enhancing staff support and student participation.
- Delivered friendly, helpful service to students, parents, and visitors, fostering a welcoming atmosphere.
Registered Behavior Technician (therapist)
Kyo Autism Therapy
San Diego, USA
07.2025 - 07.2026
- Provided one-on-one support to children with autism, enhancing communication and interpersonal skills.
- Collaborated with team members and families to maintain consistent care.
- Implemented structured plans to ensure adherence to guidelines. and adapted quickly in dynamic situations.
- Exhibited professionalism in all interactions with colleagues and clients., patience, and attention to detail.
Volunteer
Oceanside Sports Park (Breakers)
Oceanside, USA
02.2022 - 05.2023
- Coordinated event operations and engaged with guests to ensure a welcoming atmosphere.
- Delivered friendly service and addressed guest needs to promote satisfaction.
- Supported snack bar operations, ensuring cleanliness and organization to enhance guest experience.
Education
Bachelor Of Arts - Psychological Science
California State University San Marcos
San Marcos, CA06-2028
High School Diploma -
El Camino High School
Oceanside, CA06-2024
Skills
- Food safety procedures
- Cash handling
- Customer service
- Attention to detail
- Time management
- Collaboration
- Communication
- Basic Spanish proficiency
- Reliability
- Strong work ethic
- Positive attitude
Languages
- English, Fluent
- Spanish, Conversational
Projects
STEM Research Panel — Student Connectivity App, Cal State University San Marcos, Collaborated in a team to develop and present a project focused on sustainability and inclusion in a campus setting. Designed a concept for a mobile app to help students connect based on shared courses or interests. Presented research and ideas to an audience panel, demonstrating communication and public speaking skills. Focused on improving student engagement, accessibility, and peer support on campus.
Certification
- California Food Handlers Certificate
Timeline
Team Member
Jersey Mike’s Subs
04.2026 - Current
Registered Behavior Technician (therapist)
Kyo Autism Therapy
07.2025 - 07.2026
Volunteer
Foussat Language Academy
08.2022 - Current
Volunteer
Oceanside Sports Park (Breakers)
02.2022 - 05.2023
Bachelor Of Arts - Psychological Science
California State University San Marcos
High School Diploma -
El Camino High School