ANGEL HODGE
RML Specialty Hospital
Joliet,IL
1
Certification
20
years of professional experience
Pharmacy Technician student expected to graduate by January 2025. Experienced in assisting the pharmacist by performing daily tasks such as prescription processing, medication handling, and insurance claims processing. Specializing in customer service, communication, patient confidentiality, and inventory management. Instrumental in maintaining records by creating and updating patient profiles and filling prescriptions. Possess thorough knowledge of pharmacy law, medical terminology, pharmaceutical calculations; maintain a safe pharmacy by complying with procedures, rules, and regulations.
Work History
Staffing Coordinator
19 Years 3 Months- Assisted in managing daily administrative tasks for patient admissions.
- Managed security access programming initiatives and ensured regular updates to database systems for optimal performance.
- Aided in developing staffing strategies and assisting HR operations.
- Developed and maintained work schedules to uphold labor law standards and optimize workforce efficiency.
- Helped monitor employee performance and process payroll systems.
- Coordinated training programs to improve staff skills.
- Conducted employee satisfaction surveys and gathered feedback.
Advanced Medical Support Assistant
5 Years 11 Months- Provided administrative support to enhance customer service.
- Trained staff in customer service to elevate satisfaction levels.
- Developed SOPs for sub-specialty clinics with comprehensive training.
- Led communications across diverse patient and staff groups.
- Managed patient scheduling to minimize treatment conflicts.
- Coordinated patient records management with confidentiality.
- Implemented patient feedback systems to improve service quality.
Pharmacy Technician
1 Year 2 MonthsEducation
Pharmacy Technician
National HealthCareer Association
Certified Phlebotomy Training
Diploma Degree in Medical Assistant Technology
Certified Nursing Assistant Training
Skills
Pharmacy Technician: Dosage Calculations
Basic Pharmacology
Medication Storage
Prescription Data Entry
Insurance Adjudication
Purchasing and Inventory Control
Soft Skills: Effective communicator
Customer service oriented
Problem Solver
Relationship Building
Detail-oriented worker
Self-motivated learner
Organized and punctual
Efficient multitasker
Calm and professional
Critical thinker
Certification
CPR & Basic Life Support for Healthcare Providers Certification | RML Specialty Hospital | Hinsdale, IL | 2023
Timeline
Pharmacy Technician
RML Specialty Hospital
04.2025 - CurrentRead More
Advanced Medical Support Assistant
Edward Hines Jr. Veterans Administration
08.2015 - 07.2021Read More
Staffing Coordinator
RML Specialty Hospital
01.2006 - 04.2025Read More
Miami Valley Medical School
Certified Nursing Assistant Training
Read More
Southwestern College
Diploma Degree in Medical Assistant Technology
Read More
CMK Healthcare and Training Center
Certified Phlebotomy Training
Read More
Stepful
Pharmacy Technician
Read More