Angel Huerta
Fairfield,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Financial Service Representative
Travis Credit Union
01.2022 - Current
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated leadership skills in managing projects from concept to completion.
- Identified issues, analyzed information and provided solutions to problems.
- Worked well in a team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Passionate about learning and committed to continual improvement.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Personal Assistant
Legal Mind Attorney Service
01.2021 - 10.2021
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Facilitated transportation to and from appointments.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Sales Representative
T-Mobile
07.2019 - 08.2020
- Called prospective customers in designated market area to qualify leads.
- Developed persuasive presentations for prospective clients, showcasing product features and benefits compellingly.
- Utilized sales techniques to build customer interest and close sales.
- Maintained accurate records of all transactions with customers in compliance with company policies and procedures regarding data privacy protection and reporting standards.
- Handled objections skillfully during calls by addressing customer concerns effectively, leading them towards making informed decisions.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Troubleshot problems for callers and helped independently resolve common issues.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
Sales Associate
Metro By T-Mobile
12.2018 - 07.2019
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Food Runner / Host
Toast Novato
10.2017 - 02.2018
- Greeted customers and provided menus upon arrival to dining room.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Delivered correct food items to tables according to order documentation.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Assisted with bussing tables and cleaning up spills.
- Operated cash register and processed payments from customers.
- Organized and replenished supplies at food stations to optimize team performance.
Cashier
Rasputin Records
04.2017 - 10.2017
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Learned duties for various positions and provided backup at key times.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Identified and resolved discrepancies and errors in customer accounts.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
Rubio's Coastal Grill
Shift Manager
04.2014 - 10.2018
- Supervised ongoing daily production phases.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Kept employees operating productively and working on task to meet business and customer needs.
- Managed staff hiring, training and supervision.
- Reduced employee turnover by implementing effective retention strategies such as recognition programs and career development opportunities.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
Business Administration
Solano Community College
Fairfield, CA2027
High School Diploma -
Armijo High School
Fairfield, CA06.2017
Skills
- Branch operations
- Verbal Communication
- Project Planning
- Data Management
- Self-Directed
- Team building
- Research
- Critical Thinking
- Multitasking Abilities
- Problem-Solving
- Time Management
- Basic Math
Timeline
Financial Service Representative
Travis Credit Union
01.2022 - Current
Personal Assistant
Legal Mind Attorney Service
01.2021 - 10.2021
Sales Representative
T-Mobile
07.2019 - 08.2020
Sales Associate
Metro By T-Mobile
12.2018 - 07.2019
Food Runner / Host
Toast Novato
10.2017 - 02.2018
Cashier
Rasputin Records
04.2017 - 10.2017
Rubio's Coastal Grill
Shift Manager
04.2014 - 10.2018
Business Administration
Solano Community College
High School Diploma -
Armijo High School