Angel Isaiah Garcia
Horizon City,TX
Summary
Experienced with statistical process control, root cause analysis, and quality management systems. Utilizes these skills to ensure consistent product quality and compliance with industry standards. Strong understanding of customer satisfaction and continuous improvement processes, driving operational excellence.
Overview
6
6
years of professional experience
Work History
Quality Associate/Electrical Technician/Production Worker
Schneider Electric
04.2023 - Current
- Led quality assurance initiatives to enhance product reliability and compliance with industry standards.
- Developed and implemented testing protocols to identify defects and ensure corrective actions were taken.
- Collaborated with cross-functional teams to analyze quality metrics and drive continuous improvement efforts.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Diagnosed and repaired electrical systems to ensure optimal performance and safety standards.
- Conducted routine maintenance checks on equipment, identifying potential issues before they escalated.
- Installed and tested electrical components, ensuring compliance with regulatory standards.
- Installed electrical wiring through conduits and holes in both flooring and walls.
- Maintained detailed records of all repairs, maintenance tasks, and inventory for accurate tracking purposes.
- Operated machinery to assemble and package products efficiently.
- Trained new hires on safety protocols and operational procedures.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Electrician
A/V Concepts
01.2023 - 04.2023
- Collaborated with team members to troubleshoot technical issues on-site.
- Installed and configured audio-visual equipment for various events.
- Conducted quality control checks on completed installations to maintain high standards.
- Contributed to a positive work environment through professional communication skills, active listening, and effective problem-solving abilities when faced with challenges or conflicts among team members.
- Researched and recommended network and data communications hardware and software.
Sales Associate
Walmart
05.2022 - 01.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale system, ensuring efficient checkout operations.
- Trained new associates on store policies, procedures, and customer service best practices.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier/Cook
Whataburger
03.2022 - 05.2022
- Maintain a professional and clean environment, cooperate with customers and coworkers to complete tasks
- Prepared and cooked menu items according to established recipes and quality standards.
- Ensured food safety and sanitation standards were strictly followed in kitchen operations.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Car Technician
Lube X-Press
05.2021 - 02.2022
- Hood Technician, perform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
- Educated coworkers on best practices pertaining to both general car maintenance knowledge, as well as specific cleaning techniques and tips for different vehicle types.
- Increased customer satisfaction by providing expert knowledge on plant care and maintenance.
Cook
Wendy’s
05.2020 - 05.2021
- Practiced culinary skills to provide customers with enjoyable experience
- Collaborated with team members to maintain efficient workflow during peak hours.
- Trained new cooks on kitchen procedures, equipment usage, and safety protocols.
Education
Diploma -
Horizon High School
El Paso, TX01.2021
Skills
- Cable analysis and troubleshooting
- Accountable for assigned tasks
- Proficient in high-pressure environments
- Maintains a respectful demeanor
- Knowledge of sales techniques
- Installation and setup technician
- Quality assurance
- Customer satisfaction
- Non-conformance resolution
- Electrical diagnostics
- Machinery operation
Accomplishments
- Achieved one billion through effectively helping with productivity.
- Resolved product issue through consumer testing.
LANGUAGES
English
Spanish
Timeline
Quality Associate/Electrical Technician/Production Worker
Schneider Electric
04.2023 - Current
Electrician
A/V Concepts
01.2023 - 04.2023
Sales Associate
Walmart
05.2022 - 01.2023
Cashier/Cook
Whataburger
03.2022 - 05.2022
Car Technician
Lube X-Press
05.2021 - 02.2022
Cook
Wendy’s
05.2020 - 05.2021
Diploma -
Horizon High School