Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Angel Jackson

San Francisco,CA

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

6
6
years of professional experience

Work History

Virtual Mail Delivery Ops Specialist

Legal Zoom
02.2025 - Current
  • Conducted thorough quality assurance checks to ensure accuracy in reporting and documentation.
  • Mail sorting making sure addressees are correct separating standard and first class mail.
  • Earth Class Mail Operations.
  • Sorted and processed incoming mail for efficient distribution across departments.
  • Monitored inventory of mailing supplies and initiated restocking requests as needed.
  • Ensured mail processing procedures and operational best practices.
  • Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.

Administrative Assistant

Eugene Burger Management Corporation
02.2023 - 09.2024
  • Utilized various software programs such as Microsoft Office Suite or Yardi Voyager for data entry purposes.
  • Completed lease applications and verifications, notifying prospects of results.
  • Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Managed office supplies by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders.
  • Communicated effectively with customers regarding delivery inquiries and provided assistance with postal services.

Security Patrol Officer

Bright Star Security
03.2022 - 10.2022
  • I was to pick up my patrol vehicle to do my route and go into the buildings to check if doors were locked and secure.
  • Removing trespassers, monitoring parking situations at HOAs.
  • Alerted supervisors of any potential threats or hazards encountered on duty.
  • Dispatched officers to respond to calls via radio communication system.
  • Performed foot patrols of parking lots, garages, stairwells, hallways ensuring all alarms and locks were set.

Security Guard

Allied Universal Security Services
07.2021 - 02.2022
  • Desk, lobby, receptionist at Visa Headquarters. Duties included punching in login times for employees. I was to provide them with wristbands. If they did not have their badge, I made temporary badges.
  • Reviewed security logs to ensure proper documentation was maintained.
  • Conducted daily security patrols of assigned areas.
  • Performed escorts to service elevators for higher-ups.

Security Officer

garda world security
07.2020 - 06.2021
  • Cybersecurity graveyard, 4 building, 5 floors each. walk through badge each floor.
  • 2 deliveries each night.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Monitored surveillance cameras and responded to suspicious activity.

Barista

Starbucks
11.2019 - 02.2020
  • Prepared high-quality beverages according to standardized recipes and customer preferences.
  • Trained new baristas on equipment usage and customer service protocols.
  • Maintained cleanliness and organization of workspace, ensuring compliance with health standards.
  • Assisted in inventory management, including stock rotation and ordering supplies as needed.
  • Processed customer transactions accurately and efficiently using point-of-sale systems.

Education

Associate of Science -

Contra Costa Adult School
San Pablo, CA
06-2026

High School Diploma -

John F. Kennedy High School
Richmond, CA
06-2020

Skills

  • Proficient in Yardi software
  • Expense management
  • Proposal Writing
  • Digital Archiving
  • Organized mail management
  • Office Administration
  • Administrative assistance
  • Document organization
  • Accurate data entry
  • Invoice management
  • Appointment Scheduling
  • Microsoft Outlook
  • Food assembly skills
  • Cash Handling
  • Daily operational tasks
  • Building patrols
  • Reporting skills
  • Technical documentation proficiency
  • CPR Certification

Accomplishments

    Volunteer for non profit organization.

Affiliations

  • Basketball

Timeline

Virtual Mail Delivery Ops Specialist

Legal Zoom
02.2025 - Current

Administrative Assistant

Eugene Burger Management Corporation
02.2023 - 09.2024

Security Patrol Officer

Bright Star Security
03.2022 - 10.2022

Security Guard

Allied Universal Security Services
07.2021 - 02.2022

Security Officer

garda world security
07.2020 - 06.2021

Barista

Starbucks
11.2019 - 02.2020

High School Diploma -

John F. Kennedy High School

Associate of Science -

Contra Costa Adult School