Angel Jant-Redfearn
Gastonia,NC
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Seasoned Underwriter offering over 5 years of commercial insurance expertise. Well-versed in insurance laws with success in mitigating risk and controlling loss through comprehensive analysis, policy negotiation and service delivery.
Overview
7
7
years of post-secondary education
8
8
years of professional experience
Work History
Commercial Underwriter
Ivantage
Charlotte, NC
06.2018 - Current
- Creative with ability to customize solutions to successfully satisfy needs of clients.
- Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.
- Inspires trust and confidence in clients and team members through diplomatic handling of relationships
- Underwrites 75-100 new account submissions each month
- Ensure all submissions are effectively managed to reach decline or quoting status within 24-48 business hours
- Clearly communicate appetite, declination reasons and coverage advantages to agents
- Assess and identify changes in all aspects of business including nature of work performed (inherent risks) and exposure analysis.
- Consistently met and exceeded quarterly sales goals.
- Prepare and implement instructions for administering work flows and accounting issues to service unique situations.
- Evaluated debt ratio, loan-to-value ratios, credit scores property valuations and various other factors when making underwriting decisions.
- Examined potential loss stemming from catastrophe, severity or frequency of possible loss.
- Controlled loss by assessing risk, conducting system analysis and recommending policy solutions.
- Analyzed credit, income, compliance, title documents, loss runs and appraisals during underwriting process.
- Prepare quote proposal and binder documents
Senior Business Insurance Agent
Allstate
Charlotte, NC
07.2013 - 06.2018
- Submit new business applications for clients.
- Promote and sell commercial products and services.
- Provide market direction and eligibility guidelines to customers.
- Exceeded sales goals for volume of quality new business quoted and written within company guidelines.
- Provide referrals to Ivantage and Northeast agencies when necessary to place coverage.
- Train new associates on insurance market appetite and underwriting.
- Discuss terms, coverages and costs with customers
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales by 12%.
- Responded to customer calls within 24-48 business hours to swiftly resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
Education
B. Sc - Management Information Systems
05.2008 - 12.2011
B. Sc - Business Administration
05.2008 - 12.2011
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Proven analytical ability to evaluate and judge underwriting risksSolid understanding of financial and accounting principles in evaluating financial conditionCredit history, and character of contract accountsDemonstrates strong interpersonal and communication skills in working with agentsStrong verbal and written communication skillsStrong negotiation skillsExcellent interpersonal skillsFinancialFinancial and accountingSalesSupervisoryTime managementWritten communication skills
Risk management
Timeline
Commercial Underwriter - Ivantage
06.2018 - Current
Senior Business Insurance Agent - Allstate
07.2013 - 06.2018
Pfeiffer University - B. Sc, Management Information Systems
05.2008 - 12.2011
Pfeiffer University - B. Sc, Business Administration
05.2008 - 12.2011