Angel Lauriano
Buffalo
Summary
Experienced leader with strong background in guiding teams, managing projects, and achieving objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
Work History
Director of Security
Buffalo City Cemetery
03.2021 - Current
- Constructed incident-reporting mechanisms for staff members which streamlined information flow during emergencies or crisis situations.
- Reviewed existing policies and procedures to identify areas for improvement, streamlining processes without sacrificing effectiveness or compliance standards.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Trained staff in security awareness and protocols, cultivating a culture of vigilance within the organization.
Store Manager
Tim Hortons
01.2013 - 01.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Special Events Security Manager
Allied Universal Security Services
01.2017 - 03.2021
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Coordinated protective service operations with other emergency response agencies.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
Education
Criminal Justice
Bryant And Stratton College
BuffaloSkills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Decision-making
- Team building
Timeline
Director of Security
Buffalo City Cemetery
03.2021 - Current
Special Events Security Manager
Allied Universal Security Services
01.2017 - 03.2021
Store Manager
Tim Hortons
01.2013 - 01.2017
Criminal Justice
Bryant And Stratton College
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