Angel Lopez
Moorpark,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
HR Coordinator & Priva Analyst
Houweling's
Camarillo, CA
02.2023 - Current
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Managed monthly invoices ensuring they are accurate and submit to accounts receivable to avoid late payments.
- Conducted weekly error edits in Priva system to timecards to insure accurate compensation for employees.
- Managed 250 employee benefits, recruitment, workers compensation claims and organizational changes
- Assisted with data input into ADP, AX Systems, and Priva System.
Receptionist
Khanna Vision Institute
Moorpark, CA
11.2022 - 07.2023
- Managed office bookkeeping with insurance billing and patient payments.
- Assisted optician with pre-testing patience.
- Maintained inventory levels for contact lenses, eyewear accessories, and office supplies, placing orders as necessary to prevent stockouts.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Maintain both physical and digital filing system and create a more efficient filing process.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Concierge Team
Vivint Inc
Las Vegas, NV
10.2021 - 06.2022
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Maintained up to date knowledge of sale strategies and products.
- Helped customers troubleshoot equipment over the phone.
- Maintained high call volume for increased sales opportunities with efficient time management skills.
- Answered questions on billing and account information.
- Maintained updated product knowledge to best help customers get what they need.
Call Lead Specialist
Trailer Source Nevada
Las Vegas, NV
08.2020 - 09.2021
- Devised and implemented processes and procedures to streamline operations.
- Maintained up to date knowledge of sales strategies and product.
- Spanish phone lead specialist
- Notarized required documents.
- Monitored and responded to emails.
- Submitted title documents to appropriate government offices.
Administrative Assistant
Red Carpet VIP
Las Vegas, NV
09.2019 - 12.2019
- Point of contact between manager and clients.
- Coordinated transportation arrangements for guests traveling to events or meetings, ensuring punctuality and convenience.
- Maintain all hard copy and digital records for ongoing executive projects.
- Screened and directed phone calls and distributed correspondence.
- Created contracts for prospective customers.
- Managed and schedule meetings and appointments.
- Monitored and responded to emails.
Personal Assistant
Yin Yang Balance
08.2018 - 08.2019
- Planned and supervised travel arrangements.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Conducted research to meet possible vendors.
- Helped track expenses and budget.
- Traveled to over 20 countries for business research and development.
Customer Service Rep.
Preferred Auto Credit
Las Vegas
12.2017 - 07.2018
- Spanish phone lead specialist.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Communicated with clients and scheduled appointments.
- Trained administrative assistants on office procedures.
- Created reports and spreadsheets for managers on Excel.
- Collected down payments and did daily bank deposit.
- Apprentice to the finance director; helped with DMV requirements, funding and compliance.
Lead Host
Tsunami
South Jordan, UT
12.2012 - 12.2017
- Promoted business loyalty by fostering positive customer relationships.
- Assisted servers with food delivery when needed to improve overall service speed during busy times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Handled high-pressure situations calmly and professionally while maintaining composure under stress.
- Accurately put together to go orders in a timely manner.
- Coordinated special events and private parties, handling logistics from planning to execution.
- Trained new hosts in company policies and procedures, ensuring a consistent guest experience.
Education
Working Towards An Associates of Science - Business Administration
Moorpark Community College
Moorpark, CA12.2025
Skills
- Problem-Solving
- Recordkeeping
- Fluent in Spanish
- Verbal Communication
- Electronic Records Management
- Administrative background
- ADP
- Microsoft Office
- Highly dependable
- Fast learner
- Personable and friendly
References
- Spencer Saunders, Supervisor, Vivint INC, 801-602-5217, spencer.saunders@vivint.com
- Julie Hiatt, Manager, Tsunami, 801-706-0767, julie@tsunamiutah.com
- Maria Valencia, Manager, Yin Yang Balance, 702-344-9809, yinyangbalance702@gmail.com
- Scott Bronson, Supervisor, Tsunami, 801-599-1913, binghamlaxgoalie@gmail.com
- Justin Exline, Manager, Trailer Source Nevada, 725-242-0324
Timeline
HR Coordinator & Priva Analyst
Houweling's
02.2023 - Current
Receptionist
Khanna Vision Institute
11.2022 - 07.2023
Concierge Team
Vivint Inc
10.2021 - 06.2022
Call Lead Specialist
Trailer Source Nevada
08.2020 - 09.2021
Administrative Assistant
Red Carpet VIP
09.2019 - 12.2019
Personal Assistant
Yin Yang Balance
08.2018 - 08.2019
Customer Service Rep.
Preferred Auto Credit
12.2017 - 07.2018
Lead Host
Tsunami
12.2012 - 12.2017
Working Towards An Associates of Science - Business Administration
Moorpark Community College