Angel Loya
Houston
Summary
Dedicated technician skilled in attention to detail and quality control. Proven ability to maintain compliance and enhance production efficiency in the pharmaceutical industry.
In addition I pay close attention to every detail. Since my very first years in the workforce, I have focused on the quality of the products I handle—ranging from the food products with which I began, to the machine maintenance I oversee as a supervisor, and finally, the medical supplies I currently manage. In each instance, I prioritize product quality to help ensure proper hygiene and to help maintain a strong reputation for the company I serve.
Overview
5
5
years of professional experience
Work History
Painter's Helper
Indipendent
Houston, TX
04.2021 - 01.2022
- Assisted in surface preparation, ensuring quality and readiness for painting tasks.
- Mixed paints and materials according to specifications for optimal application.
- Maintained cleanliness and organization of tools and work areas to promote safety.
- Ensures well-covered surfaces and provides excellent adhesion of the paint to the product.
Fast Food Attendent
McDonald's
Houston, TX
02.2022 - 05.2023
- Provided excellent customer service by efficiently taking orders and addressing inquiries.
- Operated cash register, processing transactions accurately and swiftly.
- Maintained cleanliness and organization in dining area and kitchen environment.
- Collaborated with team members to ensure timely food preparation during peak hours.
- Followed safety protocols to ensure compliance with health regulations consistently.
Supervisor
Areas USA
Houston, TX
05.2023 - Current
- Oversaw daily operations to ensure compliance with company standards and protocols.
- Trained and mentored staff to enhance team performance and service quality.
- Developed and implemented process improvements to streamline workflow efficiencies.
- Monitored inventory levels, coordinating with suppliers for timely replenishment.
- Regulatory maintenance on continuously operating machinery, in addition to chemical cleaning.
- Training of new personnel, involving effective communication as well as problem-solving under pressure in a fast-paced environment.
- Monitoring of food temperatures and textures; quality assurance within the assigned area; and all necessary cleaning of any required surfaces.
- Resolved customer complaints effectively, enhancing overall satisfaction ratings.
Technician
QuVa Pharma
Houston, TX
06.2024 - Current
- Operated and maintained complex pharmaceutical equipment to ensure optimal production efficiency.
- Conducted routine inspections and quality control checks for compliance with industry standards.
- Trained junior technicians on safety protocols and equipment operation procedures.
- Collaborated with cross-functional teams to implement process improvements, enhancing workflow efficiency.
- Inspection of individual units to ensure the quality of the medication—from its packaging to its contents—as well as product cleanliness; furthermore, verifying that the product remains free of any internal particles that could cause harm to any of our customers.
- Documented production data accurately, ensuring traceability and adherence to regulatory requirements.
Education
High School Diploma -
Cesar E Chavez High School
Houston Texas06-2023
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Training and mentoring
- Employee motivation
- Decision-making
- Complex Problem-solving
- Excellent communication
- Computer skills
- Active listening
- Calm under pressure
Languages
Spanish
Native or Bilingual
Timeline
Technician
QuVa Pharma
06.2024 - Current
Supervisor
Areas USA
05.2023 - Current
Fast Food Attendent
McDonald's
02.2022 - 05.2023
Painter's Helper
Indipendent
04.2021 - 01.2022
High School Diploma -
Cesar E Chavez High School