Angel Lustre
Las Vegas
Summary
Accomplished with extensive experience at Dollar General, specializing in leadership and customer service. Managed a team of over 20, optimizing store operations and generating annual sales exceeding $3.5 million. Demonstrated expertise in time management and problem-solving, delivering effective solutions and promoting a positive workplace culture. As well as being self dependable building and maintaining customer relationships through current handyman business.
Overview
9
9
years of professional experience
Work History
Handyman
Self Employed
Las Vegas
03.2021 - Current
- Executed professional TV mounting on various surfaces, ensuring safety and stability.
- Accurately measured and installed picture frames, artwork, and wall-mounted items.
- Utilized appropriate tools and techniques for precise, level installations.
- Assessed customer needs to deliver tailored project solutions.
- Maintained a clean and organized work area during and after installations.
- Communicated installation processes clearly to customers.
- Delivered high-quality workmanship to ensure customer satisfaction.
- Handled minor repairs and related handyman tasks as needed.
Assistant Store Manager
Dollar General
Coalinga
09.2016 - 07.2020
- Managed team of 15+ employees, overseeing hiring, training, and professional growth of employees.
- Opening store, completing morning tasks, logging store analysis, reporting store short/over.
- Closing store, assuring store floor is up to par, counting out cashier drop, tills, and prepare nightly deposit.
- Payroll overview, review employee punches, report store budget.
- Engage with customers on sales floor, resolve concerns, and questions to encourage repeat customers.
- Orientate and effective and productive team by distributing specific assignments on current work task.
- Check in and receive freight, stock merchandise, and maintain inventory.
- Check in vendors assure all product is being received and accurately placed with merchandiser.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines (SOP) to promote safe working environment.
- Moved up from a Sales Associate to Assistant Store Manager in just 1 year after employment.
- Experience in retail as Assistant Store Manager at a store that generates over $3,500,000 in annual sales.
- Assist in maintaining a demanding, fast paced, high-volume store.
- My goal is to promote a positive environment for both employee and customers.
- Orientate and effective and productive team.
- Oversee and resolves customer concerns to encourage repeat customers.
- Always encouraging growth and development in myself and my team members.
Education
Graduate -
Coalinga High School
Coalinga, CA01.2016
Skills
- Time Management
- Customer service
- Cash Management
- Payroll Overview
- Leadership
- Training
- Versatile/ Adaptable
- Teamwork
- Communication
- Problem Solving
Timeline
Handyman
Self Employed
03.2021 - Current
Assistant Store Manager
Dollar General
09.2016 - 07.2020
Graduate -
Coalinga High School