ANGEL MACK

A pleasant, multi-skilled professional who can be an asset to any healthcare institution, is now looking to further a career in the healthcare industry. Well-spoken, smartly presented, and customer-orientated professional who has a comprehensive understanding of a wide range of administrative and medical procedures from years of experience as a Clinical Medical Assistant. Experienced in both theoretical and hands-on knowledge of processing medical insurance claims, arranging admissions, inbound and outbound calls, prior authorizations, referrals, and diagnostic testing. Discreet and confidential in all dealing with patients and staff. In addition, also able to coordinate and efficiently organize in an office / clinical environment. Willingness to learn new processes and procedures. Reliable, dependable, and thorough. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.