ANGEL MAE RAMIDO
Carson,CA
Summary
As an MBA candidate, I aim to leverage my academic knowledge and practical experience to secure a role within a dynamic organization where I can develop strong leadership, strategic, and industry-specific skills. My goal is to gain exposure to multiple business functions, enhance my expertise in finance, marketing, or operations, and contribute to organizational growth through innovation and effective decision-making. I seek opportunities to work in a multinational environment, broaden my global perspective, and contribute to corporate social responsibility initiatives, all while advancing my career in a specialized field such as business development, entrepreneurship, project management, or human resources.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Filipino Brand of Service Excellence
Technical Education and Skills Development Authority (TESDA)
02.2023
Restaurant Immersion
Okada Manila
11.2022
Safety Training for Personnel Providing Direct Services to Passengers in Passenger Spaces
Department of Tourism
09.2022
Security Awareness Training and Seafarers with Designated Security Duties
Department of Tourism
09.2022
English for Tourism Professionals
Technical Education and Skills Development Authority (TESDA)
05.2022
Intern, Food and Beverage Department
Park Hyatt Aviara Resort, Golf Club, & Spa
05.2024 - 05.2025
In-Room Dining - Server (4 months)
- Delivered in-room dining orders promptly and accurately.
- Provided excellent guest service, accommodating special requests.
- Coordinated with kitchen staff for seamless service.
- Maintained cleanliness and adhered to food safety standards.
- Managed orders via phone and digital systems.
Ponto Lago Restaurant - Server Assistant (4 months)
- Assisted servers in delivering food and beverages promptly.
- Maintained table cleanliness and reset tables efficiently.
- Provided exceptional guest service by anticipating needs.
- Supported kitchen and service staff for smooth operations.
- Ensured a clean and organized dining environment.
Pacific Point - Server Assistant (4 months)
- Assisted servers with table setup, clearing, and guest service.
- Delivered food orders promptly and accurately from the kitchen to guests.
- Ensured food presentation met resort standards before serving.
- Provided attentive service by refilling drinks and addressing guest needs.
- Maintained cleanliness and organization in the dining and service areas.
Food and Beverage Attendant Trainee
The Peninsula Manila
05.2023 - 08.2023
- Create a welcoming environment and seat guests with menus.
- Take and serve food and drink orders.
- Understand and recommend menu items.
- Handle reservations and table assignments.
- Maintain cleanliness and organize table settings.
- Polish utensils and dining equipment.
Passenger Ship Crowd Management Training
Department of Tourism
09.2022 - 09.2022
SOLAS Basic Training
Magsaysay Training Center
08.2022 - 09.2022
- Personal Survival Techniques
- Fire Prevention and Fire Fighting
- Elementary First Aid
- Personal Safety and Social Responsibilities
Waitress Trainee
Lido De Paris Hotel
06.2018 - 06.2018
- Greet customers and hand out menus
- Serve food and drink orders
- Arrange table settings and maintain a tidy dining area
- Prepare the bill for tables when requested
Education
Bachelor of Science - International Hospitality Management Specialized in Cruise Line Operations in Hotel Services
LYCEUM OF THE PHILIPPINES UNIVERSITY
Manila, Philippines07-2023
Senior High School - Accountancy, Business, And Management
Lyceum of The Philippines University
Manila, Philippines07-2019
Junior High School -
Raja Soliman Science And Technology High School
Manila, Philippines03-2017
Elementary School -
Marcela Agoncillo Elementary School
Manila, Philippines06-2013
Skills
- Microsoft Office
- Leadership
- Flexibility
- Problem-solving
- Communication
- Time Management
- Active Listening
- Creativity and innovation
- Customer service expertise
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking Abilities
- Active listening
Certification
- NCIII in Event Management Services
- American Hospitality Academic
- Managing Diversity in Multicultural Workplace Certificate
- Hospitality Professional Certificate
- English for Tourism Professionals (E-TESDA Certificate)
- Lobster Ink Certificates
- Bartending Professionals
- F&B Management Essentials
- Event Operations
- Leadership Foundation
- Event Planning
- Bartending Beyond
- Basic Bartending
- Wadhwani Foundation – NEN’s programs on Entrepreneurship (Real Venture)
Training
- SOLAS Basic Training, 64 hours, 08/22/22, 09/01/22
- Personal Survival Techniques
- Fire Prevention and Fire Fighting
- Elementary First Aid
- Personal Safety and Social Responsibilities
- Security Awareness Training and Seafarers with Designated Security Duties
- Safety Training for Personnel Providing Direct Services to Passengers in Passenger Spaces
- Passenger Ship Crowd Management Training
- Filipino Brand of Service Excellence
- English for Tourism Professionals
- Restaurant Immersion
Languages
English
Full Professional
Filipino
Native or Bilingual
Timeline
Intern, Food and Beverage Department
Park Hyatt Aviara Resort, Golf Club, & Spa
05.2024 - 05.2025
Food and Beverage Attendant Trainee
The Peninsula Manila
05.2023 - 08.2023
Filipino Brand of Service Excellence
Technical Education and Skills Development Authority (TESDA)
02.2023
Restaurant Immersion
Okada Manila
11.2022
Passenger Ship Crowd Management Training
Department of Tourism
09.2022 - 09.2022
Safety Training for Personnel Providing Direct Services to Passengers in Passenger Spaces
Department of Tourism
09.2022
Security Awareness Training and Seafarers with Designated Security Duties
Department of Tourism
09.2022
SOLAS Basic Training
Magsaysay Training Center
08.2022 - 09.2022
English for Tourism Professionals
Technical Education and Skills Development Authority (TESDA)
05.2022
Waitress Trainee
Lido De Paris Hotel
06.2018 - 06.2018
- NCIII in Event Management Services
- American Hospitality Academic
- Managing Diversity in Multicultural Workplace Certificate
- Hospitality Professional Certificate
- English for Tourism Professionals (E-TESDA Certificate)
- Lobster Ink Certificates
- Bartending Professionals
- F&B Management Essentials
- Event Operations
- Leadership Foundation
- Event Planning
- Bartending Beyond
- Basic Bartending
- Wadhwani Foundation – NEN’s programs on Entrepreneurship (Real Venture)
Bachelor of Science - International Hospitality Management Specialized in Cruise Line Operations in Hotel Services
LYCEUM OF THE PHILIPPINES UNIVERSITY
Senior High School - Accountancy, Business, And Management
Lyceum of The Philippines University
Junior High School -
Raja Soliman Science And Technology High School
Elementary School -
Marcela Agoncillo Elementary School
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