Angel Marcano
Doral,FL
Summary
Hardworking and dependable Individual with excellent customer service, organizational and communication skills. Will demonstrate consistently positive attitude and create a welcoming atmosphere for customers and colleagues. Years of experience working with teams and other departments. Adaptable and eager to learn and become proficient and useful in any situation i find myself in.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pool Attendant
Miami Springs Aquatic Center
Miami Springs, FL
05.2023 - 08.2023
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Monitored access to entry and exit points to avoid congregating.
- Moved furniture at request of guests and when weather implications required to in a timely fashion.
- Assisted in organizing and implementing recreational activities and programs.
- Operated cash register for cash, check, and credit card transactions with 100% accuracy levels.
Lifestyle Attendant
LIVunLtd
Miami, FL
10.2023 - 06.2024
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific locations.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal. Managed entertainment 4 floors in a building with 249 units, never had a customer complaint.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Collaborated with housekeeping and maintenance staff to address requests and complaints made by guests.
- Accomplished multiple tasks within established timeframes.
Billing Specialist
Platino 305 Restoration
Doral, FL
09.2024 - 11.2025
- Processed and verified billing statements for accuracy and compliance with company policies.
- Assisted in resolving billing discrepancies through effective communication with clients and internal departments.
- Utilized billing software to generate invoices and maintain accurate financial records. Consistently achieved 100% of monthly deadlines for invoice quotas.
- Collaborated with team members to streamline billing procedures, enhancing operational efficiency.
- Worked with multiple departments to ensure proper billing procedure.
Education
High School Diploma -
North Park High School
Miami, FL10.2024
Skills
- Customer engagement
- Skilled in digital tools and technologies
- Customer reservation handling
- Inventory management
- Consistent professional demeanor
- Fundamental accounting skills
- Cash management
- Detail-oriented data management
- Problem-Solving
- Team collaboration
- Multitasking and organization
- Verbal and written communication
Certification
- Bartending Training - June, 2025
Languages
Spanish. (Native)
English. (Fluent)
Timeline
Billing Specialist
Platino 305 Restoration
09.2024 - 11.2025
Lifestyle Attendant
LIVunLtd
10.2023 - 06.2024
Pool Attendant
Miami Springs Aquatic Center
05.2023 - 08.2023
High School Diploma -
North Park High School