Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Angel Marcano

Doral,FL

Summary

Hardworking and dependable Individual with excellent customer service, organizational and communication skills. Will demonstrate consistently positive attitude and create a welcoming atmosphere for customers and colleagues. Years of experience working with teams and other departments. Adaptable and eager to learn and become proficient and useful in any situation i find myself in.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pool Attendant

Miami Springs Aquatic Center
05.2023 - 08.2023
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Monitored access to entry and exit points to avoid congregating.
  • Moved furniture at request of guests and when weather implications required to in a timely fashion.
  • Assisted in organizing and implementing recreational activities and programs.
  • Operated cash register for cash, check, and credit card transactions with 100% accuracy levels.

Lifestyle Attendant

LIVunLtd
10.2023 - 06.2024
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific locations.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal. Managed entertainment 4 floors in a building with 249 units, never had a customer complaint.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Collaborated with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Accomplished multiple tasks within established timeframes.

Billing Specialist

Platino 305 Restoration
09.2024 - 11.2025
  • Processed and verified billing statements for accuracy and compliance with company policies.
  • Assisted in resolving billing discrepancies through effective communication with clients and internal departments.
  • Utilized billing software to generate invoices and maintain accurate financial records. Consistently achieved 100% of monthly deadlines for invoice quotas.
  • Collaborated with team members to streamline billing procedures, enhancing operational efficiency.
  • Worked with multiple departments to ensure proper billing procedure.

Education

High School Diploma -

North Park High School
Miami, FL
10.2024

Skills

  • Customer engagement
  • Skilled in digital tools and technologies
  • Customer reservation handling
  • Inventory management
  • Consistent professional demeanor
  • Fundamental accounting skills
  • Cash management
  • Detail-oriented data management
  • Problem-Solving
  • Team collaboration
  • Multitasking and organization
  • Verbal and written communication

Certification

  • Bartending Training - June, 2025

Languages

Spanish. (Native)
English. (Fluent)

Timeline

Billing Specialist

Platino 305 Restoration
09.2024 - 11.2025

Lifestyle Attendant

LIVunLtd
10.2023 - 06.2024

Pool Attendant

Miami Springs Aquatic Center
05.2023 - 08.2023

High School Diploma -

North Park High School
Angel Marcano