Angel Mateo
Los Angeles,CA
Summary
Hard-working, reliable professional with experience working in the hospitality industry, across restaurants and bars throughout Los Angeles County. Experienced working in high-volume environments, efficiently leading teams and service staff, monitoring food safety, and ensuring customers are content with services provided. Interested in transitioning into a more sales-driven role within the food and beverage field.
Overview
10
10
years of professional experience
Work History
Bartender
The district by GS
Los Angeles, CA, CA
08.2023 - 12.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies
- Managed cash drawer at the end of each shift ensuring accuracy of funds received
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol consumption
- Trained new bartenders on drink preparation and upselling techniques.
Bartender
The Venue
Los Angeles, CA, CA
12.2022 - 07.2023
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
Server
The Doughroom
Los Angeles, CA
06.2019 - 06.2021
- Handled high volume of customers - from welcoming customers into restaurant through completion of meal• Delivering friendly and efficient service to all clientele• Maintaining menu knowledge and ensuring daily specials were communicating to each table upon seating
Server
Panini Kabob Grill
Los Angeles, CA
06.2015 - 01.2019
- Handling payments for all customers and • Cleaned all work areas, equipment, utensils, dishes, and silverware and ensure they are stored appropriately in accordance to state law, passing every annual health inspection
Education
High School Diploma -
Siatech Charter High School
Los Angeles, CA06.2017
Skills
- Maintaining Glassware Stock
- Safe Serving Knowledge
- Suggestive Selling
- Outstanding Customer Service
- Anticipating Guest Needs
- Cleaning and Sanitizing
- Cocktail Service
- Monitoring Alcohol Consumption
- Responsible Serving
Timeline
Bartender
The district by GS
08.2023 - 12.2024
Bartender
The Venue
12.2022 - 07.2023
Server
The Doughroom
06.2019 - 06.2021
Server
Panini Kabob Grill
06.2015 - 01.2019
High School Diploma -
Siatech Charter High School