Angel Matute
Jacksonville
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/ Food Runner
Main Event Entertainment
Jacksonville, FL
01.2023 - Current
- Serving guests promptly and professionally at a high-energy, family-centered entertainment establishment.
- Managed multiple tables efficiently during peak hours to optimize workflow.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintaining dining spaces cleanliness and ensuring that they meet health and safety requirements.
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
HVAC Apprentice “Student”
Tulsa Welding School
Jacksonville, FL
01.2024 - 01.2025
- Performed scheduled maintenance inspections and adjusted, cleaned, and calibrated various systems to ensure proper operation.
- Repaired HVAC system wiring and electronic components.
- Installed, troubleshooted, and repaired heating, air conditioning, refrigeration, generators, and other equipment as required.
- Analyzed, developed, and fixed system issues and offered appropriate solutions.
- Managed installation of ducts for ventilation purposes
- Ensured proper running order of all systems.
Warehouse Associate
Best Buy
Jacksonville, FL
01.2023 - 01.2024
- Properly received, unloaded, and processed incoming deliveries with pallet jacks and mobile scanners.
- Efficiently processed online and in-store pickup orders, ensuring quick staging and customer satisfaction.
- Work together with sales floor workers to keep products available and restock in-demand items.
- Report damaged or missing items to minimize inventory issues and delays.
Education
Refrigeration, Heating, Ventilation, & Air Conditioning Certificate -
Tulsa Welding School
Jacksonville, FL05-2025
High School Diploma - undefined
Sandalwood High School
Jacksonville, FL05-2023
Skills
- Lockout/tag-out procedures
- Ohm's Law
- Strip & crimp wires
- Knowledge of air conditioning components Heat pump thermostat wiring
- Warehouse management
- Skilled in E-Star Trainer Troubleshooting
- Brazing & soldering techniques for pipe connections
- Wiring electric sequencer
- Perform proper refrigerant recovery and charging
- Identify high, medium, and low-pressure systems
- Read and apply blueprint info to build A/C duct systems
- Strong work ethic
- Exceptional customer service
- Guest engagement
Certification
- RT/HVAC Certifications
- 608-609 Universal Certification
- R-410A Certified.
Languages
Spanish
Limited Working
Timeline
HVAC Apprentice “Student”
Tulsa Welding School
01.2024 - 01.2025
Server/ Food Runner
Main Event Entertainment
01.2023 - Current
Warehouse Associate
Best Buy
01.2023 - 01.2024
High School Diploma - undefined
Sandalwood High School
Refrigeration, Heating, Ventilation, & Air Conditioning Certificate -
Tulsa Welding School